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Customer Service Representative

2 months ago

Bellevue, Washington, United States Fireside Home Solutions Full time

Company Overview:

Fireside Home Solutions is a leading provider of fireplace and garage door products in the Northwest, dedicated to quality service and installation. With over 30 years of experience, we pride ourselves on our commitment to employee development and training.

Position Title: Sales Associate

Location: In Office

Position Type: Full-time, Hourly

Key Responsibilities:

  • Welcome and assist customers with their inquiries.
  • Provide in-depth knowledge of fireplace products to enhance customer experience.
  • Guide customers in selecting products and placing orders.
  • Educate customers about products through various communication channels.
  • Build and maintain strong relationships with clients.
  • Ensure a tidy and organized workspace.
  • Perform various administrative tasks as needed.
  • Undertake additional responsibilities as assigned.

Qualifications:

  • High school diploma, GED, or equivalent.
  • Strong verbal and written communication skills, along with good organizational abilities.
  • Experience in customer service or retail is preferred.
  • Effective time management and customer service skills.
  • Regular attendance is essential.

Benefits:

  • Competitive salary.
  • Medical, Dental, and Vision insurance.
  • Life Insurance and 401K options.
  • Paid Time Off (PTO).
  • Team-building events and product discounts.
  • Opportunities for personal growth and training.

Diversity and Inclusion:

Fireside Home Solutions is an equal opportunity employer. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.