Air Traffic Control Specialist

6 days ago

Chicago, Illinois, United States American Airlines Full time
Job Title: Control Center Coordinator

Are you ready to take on a challenging role that requires strong communication and problem-solving skills? As a Control Center Coordinator at American Airlines, you will be responsible for ensuring the smooth operation of our airport operations.

Key Responsibilities:
  • Communicate with pilots and crew members to assess needs and respond appropriately
  • Answer operational questions from crew members
  • Respond to flight service requests
  • Communicate issues to the tower customer service manager, gate manager, and other departments
  • Facilitate turns of aircraft to mitigate delays and achieve on-time departures
  • Review aircraft turns below minimum ground time or out of service aircraft
  • Coordinate with other departments to mitigate issues and facilitate on-time departures
  • Assist with requests from other departments
  • Consult with leadership on connection holds and other strategies to improve the customer experience
  • Monitor customer connections to inform holds and minimize customer travel demands
  • Monitor crew assignments to minimize flight delays or interruptions
  • Monitor flight activity to ensure adherence to Are You Ready (AYR) guidelines
  • Monitor and respond to all assigned radio channels and frequencies
  • Monitor and update flight information (FLIFO) times within the station's scope of responsibility
  • Monitor and update power and air table in the semi-automated business research environment (SABRE)
  • Coordinate with the appropriate dispatcher when an update is outside of the station's responsibility
  • Alert Customer Care of relevant issues such as missed connections
  • Code flight delays to record AYR failures
  • Communicate failure in the AYR checklist to Control Center and departmental leadership
  • Create gating plan to optimize connections and minimize travel interruptions
  • Pre-plan international arrival gating to maximize efficiency
  • Proactively manage all planned aircraft moves with tow teams
  • Proactively review aircraft routing of departure delays greater than D20 that would impact future connecting customers and gating
  • Review future routing of out of service (OTS) aircraft linked to scheduled departures with integrated operation center (IOC) to develop alternate plans if an estimated time of repair/return (ETR) increases
  • Adjust future arrival gates on aircraft swaps to maintain integrity of departure gating and reduce customer impact
  • Proactively review future bank aircraft minimum equipment lists (MELs) for operational impact in order to notify other employees and departments
  • Review future crew routings for foreseen arrival delays with customer care coordinator (CCC) and IOC Crew Schedulers to determine operational impact
  • Assist leadership in managing, tracking, and recording long taxi out delays
  • Manage utilization of gate and remote parking locations
  • Ensure aircraft has a safe location to park during long tarmac delays
  • Respond to routing changes and cancellations to ensure aircraft gating is optimized
  • Communicate gate changes to other departments and business partners
  • Implement solutions to gate conflicts
  • Provide clear and concise taxi instructions to facilitate the safe movement of aircraft
  • Grant gate pushback approval for aircraft
  • Accept aircraft from and handoff aircraft to the FAA
  • Facilitate the expeditious handling of prioritized aircraft
  • Update current field conditions in DECS
  • Monitor and record fuel onboard
  • Oversee de-icing activities, including making de-icing calls
  • Evaluate routing changes to the base flight schedule identifying potential impact to D0
  • Coordinate with the IOC to minimize operational impact of routing changes to the base flight schedule
  • Adjust future arrival gates on aircraft swaps to maintain integrity of departure gating
  • Advise fueling business partner of any required defuels
  • Oversee reposition of aircraft for Right Start operation
Requirements:
  • Minimum one-year ramp or passenger service experience or equivalent
  • High School Diploma or equivalent
  • Proficient in the following systems: GMS/Gate View, GET, QIK, SABRE, DECS, MS Excel and Word
  • Familiar with ATC Ground Control Language
  • College Degree
  • Detailed knowledge of all operational computer and communication programs
  • Excellent basic math skills
  • Understand and clearly communicate using the English language
  • Ability to work in fast-paced, high stress environment handling critical situations with accuracy and skill
  • Leadership capabilities including effective verbal, written and interpersonal skills
  • Proven ability to lead others to achieve business results
  • Ability to interact with numerous departments and levels of management
  • Ability to perform multiple tasks simultaneously and accurately
What You'll Get:

As a Control Center Coordinator at American Airlines, you will have access to a range of benefits, including:

  • Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
  • Health Benefits: Access to health, dental, prescription and vision benefits on day one
  • Wellness Programs: Tools, resources and support to help you stay well
  • 401(k) Program: Available upon hire, with employer contributions after one year
  • Additional Benefits: Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

We are an equal opportunity employer and welcome applications from diverse candidates. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

  • Air Traffic Control Specialist

    4 days ago

    Chicago, Illinois, United States Federal Aviation Administration Full time

    Job SummaryWe are seeking a highly skilled Air Traffic Control Specialist to join our team at the Federal Aviation Administration. As a key member of our team, you will be responsible for providing tactical, strategic, and administrative support to multiple program areas, including training, quality control, quality assurance, traffic management, airspace...

  • Staff Support Specialist

    4 weeks ago

    Chicago, Illinois, United States Federal Aviation Administration Full time

    Job SummaryWe are seeking a highly skilled and experienced Staff Support Specialist to join our team at the Federal Aviation Administration. As a key member of our air traffic control team, you will be responsible for providing tactical, strategic, and administrative support to multiple program areas.Key ResponsibilitiesProvide comprehensive knowledge of the...

  • Air Traffic Control Specialist

    4 days ago

    West Chicago, Illinois, United States Federal Aviation Administration Full time

    Job SummaryServes as an Air Traffic Manager of an ATC-6 level terminal facility and is responsible for planning and directing all activities at the facility. This position requires a high level of technical expertise and leadership skills to ensure the safe, orderly, and expeditious movement of aircraft.Key ResponsibilitiesDirects a highly technical...

  • Air Traffic Control Coordinator

    1 day ago

    Chicago, Illinois, United States American Airlines Full time

    Job Title: Air Traffic Control CoordinatorAre you ready to take on a challenging role that requires strong communication and problem-solving skills? As an Air Traffic Control Coordinator at American Airlines, you will be responsible for ensuring the safe and efficient movement of aircraft on the ground and in the air.Key Responsibilities:Communicate with...

  • Traffic Control Specialist

    4 weeks ago

    North Chicago, Illinois, United States City of North Chicago Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Traffic Control Specialist. This role is responsible for maintaining vehicular and pedestrian traffic control and monitoring duties, ensuring a safe environment for school children and the general public.Key ResponsibilitiesProvide assistance to children...

  • Traffic Control Specialist

    2 weeks ago

    Chicago, Illinois, United States City of Chicago Full time

    Job SummaryWe are seeking a highly skilled Traffic Control Aide to join our team at the City of Chicago. As a Traffic Control Aide, you will be responsible for controlling the flow of pedestrian and vehicular traffic at assigned intersections and traffic areas leading into and out of special events.Key ResponsibilitiesDirect and control the flow of traffic...

  • Traffic Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States City of Chicago Full time

    Job Summary:The City of Chicago is seeking a highly skilled Traffic Control Specialist to join our team. As a Traffic Control Specialist, you will be responsible for controlling the flow of pedestrian and vehicular traffic at assigned intersections and traffic areas leading into and out of special events.Key Responsibilities:Direct and control the flow of...

  • Carrier Relations Sales Executive

    1 month ago

    Chicago, Illinois, United States Traffic Tech Full time

    Position OverviewAbout Us: At Traffic Tech, we are dedicated to facilitating the flow of the global economy through our exceptional logistics services. As a recognized leader in the industry, we partner with numerous prestigious international brands. With a network of 30 offices across the United States, Canada, Mexico, and China, we provide innovative and...

  • Flatbed Freight Sales Specialist

    4 weeks ago

    Chicago, Illinois, United States Traffic Tech Full time

    Position OverviewAbout Us: At Traffic Tech, we are committed to facilitating the flow of the global economy through our exceptional logistics services. As a recognized leader in the industry, we partner with numerous prominent international brands. With a presence across North America and Asia, our innovative solutions for freight transportation by land,...

  • Air Quality Compliance Specialist

    1 month ago

    Chicago, Illinois, United States Gannett Fleming Full time

    : Gannett Fleming is in search of a qualified Air Quality Compliance Specialist to lead air quality initiatives within our growing Environmental division. This position offers the flexibility of remote work while contributing to the expansion of our services supported by our established national practice across the U.S. and Canada. Join our Mission Our team...

  • Logistics Sales Professional

    1 week ago

    Chicago, Illinois, United States Traffic Tech Full time

    About Traffic TechTraffic Tech is a leading logistics company that provides innovative and efficient solutions for moving freight by land, sea, and air. With a global presence and a team of dedicated professionals, we strive to deliver exceptional service to our clients.Job SummaryWe are seeking an experienced Account Executive to join our team. As an...

  • Technical Support Specialist

    1 month ago

    Chicago, Illinois, United States RoadSafe Traffic Systems Full time

    POSITION SUMMARY: The IT Support Technician is tasked with delivering technical assistance and support concerning computer systems, hardware, and software, while ensuring the optimal performance of RoadSafe's IT infrastructure. This role involves addressing inquiries, executing diagnostic tools, identifying issues, and implementing solutions for Local Area...

  • Senior Air Quality Specialist

    1 week ago

    Chicago, Illinois, United States Burns & McDonnell Full time

    Job SummaryBurns & McDonnell is seeking a highly skilled Senior Environmental Air Specialist to lead air permitting and compliance services for the industrial, power, commercial, transportation, and manufacturing industries.Key ResponsibilitiesProvide technical consulting expertise and lead air quality impact analyses and client needs.Assist in managing the...

  • Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States Traffic Tech Full time

    About Traffic TechTraffic Tech is a leading logistics company that provides innovative and efficient solutions for moving freight by land, sea, and air. With a global presence and a team of dedicated professionals, we strive to deliver exceptional service to our clients.Job SummaryWe are seeking an experienced Operations Representative to join our team in...

  • Air Freight Export Specialist

    1 month ago

    Chicago, Illinois, United States DHL Global Forwarding Full time

    Position: Air Export AgentLocation: Chicago, ILAbout DHL Global Forwarding (DGF): DHL Global Forwarding (DGF) stands as a leading entity in the realm of air and ocean freight services, supported by a dedicated workforce of around 30,000 professionals committed to ensuring the seamless movement of shipments across the globe. DGF provides a wide array of...

  • Account Manager Business Development

    1 week ago

    Chicago, Illinois, United States RoadSafe Traffic Full time

    Job Title: Account Manager Business DevelopmentWe are seeking a highly skilled Account Manager Business Development to join our team at RoadSafe Traffic Systems. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our existing customers, as well as identifying and pursuing new business...

  • Technical Support Specialist

    4 weeks ago

    Chicago, Illinois, United States RoadSafe Traffic Systems Full time

    POSITION SUMMARY: The IT Support Technician is tasked with delivering technical assistance and support related to computer systems, hardware, and software, while ensuring the optimal performance of RoadSafe's IT infrastructure. This role involves responding to inquiries, executing diagnostic programs, identifying issues, and implementing solutions for Local...

  • Air Cargo Operations Care Specialist

    1 month ago

    Chicago, Illinois, United States Kuehne + Nagel AS Full time

    Are you ready to elevate your career in logistics? Join one of the leading international logistics companies, Kuehne+Nagel, and become a vital part of our Air Logistics team. Your Role: As an Air Logistics Operational Care Specialist, you will oversee the management of customer shipments, ensuring the acquisition of competitive buy rates and capacity through...

  • Freight Sales Representative

    4 weeks ago

    Chicago, Illinois, United States Traffic Tech Full time

    About the Role:Traffic Tech is a leading logistics company that provides innovative and efficient solutions for moving freight by land, sea, and air. We are seeking a highly motivated and experienced Freight Sales Representative to join our team in Chicago.Key Responsibilities:Develop and maintain relationships with our carrier base to provide cost-effective...

  • Master Control Specialist

    3 weeks ago

    Chicago, Illinois, United States Bally's Corporation Full time

    Job SummaryBally's Corporation is seeking a highly skilled Master Control Operator to join our team. As a Master Control Operator, you will be responsible for ensuring a high-quality on-air presentation for all programming on our network.Key ResponsibilitiesOn-Air Operations: Operate the Grass Valley ITX Master Control System to ensure seamless broadcast of...