Social Services Specialist II

1 week ago

Amarillo, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:

**Job Summary:**

We are seeking a highly skilled and experienced Social Services Specialist II to join our team at the Texas Department of Aging & Disability Services. As a key member of our Specialized Health and Social Services (SHSS) program, you will be responsible for providing complex and comprehensive public health social work and case management services to children with special health care needs and their families.

Key Responsibilities:

  • Conduct home visits for comprehensive assessments of home environments, psychosocial, economic, and special medical needs of children and families.
  • Provide case management services for families in various programs, including Children with Special Health Care Needs Services Program (CSHCN-SP), Birth Defects Epidemiology and Surveillance pilot project (BDES), Newborn Screening (NBS), Newborn Hearing Screening (NBHS), Childhood Lead Poisoning Prevention Program (CLPPP), Personal Care Services and Community First Choice (PCS/CFC), Children's Health Insurance Program (CHIP), Child Protective Services (CPS)/Foster Care and Case Management for Children and Pregnant Women (CPW) programs.
  • Assess and refer children for other medical services, coordinate services with various Medicaid programs and/or the local Intellectual and Developmental Disability Authority.
  • Responsible for professional communication and ongoing coordination of services with primary care physicians and other medical providers.
  • Assist families with the eligibility determination process for CSHCN-SP.
  • Attend and advocate for clients at Admission Review and Dismissal and/or other educational meetings held by public schools.
  • Provide information and referral services, linkage to community resources, family supports, advocacy, and service coordination.
  • Serve as a liaison between clients and various service providers.
  • Assist families with application or reapplication for other appropriate federal, state, and community services.
  • Maintain case record documentation.
  • Maintain confidentiality of client information and records according to HIPAA guidelines and state agency record retention guidelines.
  • Utilize software programs for database entry, word processing, spreadsheets, electronic mail, and Internet.

Requirements:

  • Knowledge of Case Management principles and practices.
  • Knowledge of children's programs, such as Medicaid, CSHCN, CPW, CPS/Foster Care, SSI, NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.
  • Knowledge of community resources on a local, state, and national level.
  • Knowledge of the cultural and socioeconomic issues related to health and disabilities.
  • Skill in using computer software programs in word processing, spreadsheets, databases, electronic mail, and Internet, specifically MS Word, PowerPoint, Excel, Access, and Outlook.
  • Skill in conducting in-home family needs assessments and developing service plans.
  • Skill in providing presentations and trainings.
  • Ability to work effectively as a team member in an interdisciplinary setting.
  • Ability to interpret and apply program policies and procedures.
  • Ability to maintain confidentiality.
  • Ability to plan work in an orderly manner to manage caseloads and meet deadlines.
  • Ability to speak and write effectively and to address audiences in a professional manner.
  • Ability to work under minimum supervision with considerable latitude for initiative and independent judgment.

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