Account Services Representative

10 hours ago


St Louis, Missouri, United States Customer Direct Full time
Account Specialist Job Description

We are seeking a highly detail-oriented and organized individual to join our team as an Account Specialist. As an Account Specialist, you will be responsible for providing subscription accounting services for a broad array of print and digital publications on behalf of business, consumer, professional, and scientific publishers.

Key Responsibilities:
  • Process client customer payments according to company policies and procedures, ensuring compliance with PCI standards.
  • Ensure service quality by maintaining individual performance, including attendance, quality/accuracy, and processing efficiency.
  • Ability to create and maintain complex spreadsheets, reconcile and balance account ledgers, and maintain personal productivity and quality standards.
  • Proficiency with standard office technologies, including Microsoft 365, MS Word, Excel, web browsers, email, electronic calendar, instant messaging, and information sourcing.
Requirements:
  • Previous account or banking services experience is a plus, but not required.
  • Strong written and verbal English communication skills, with great penmanship a plus.
  • Minimum keyboard proficiency of 30 WPM, in addition to proficiency with a 10-key calculator.
What We Offer:
  • Unbelievable benefits, including PTO (paid time off), Health, Vision, Dental, and Life Insurance.
  • Opportunity to develop valuable communication skills and account services experience while on the job.
  • World-class work with world-class brands, and a fun, dynamic company with really nice, friendly people.
  • Well-defined career advancement goals, affording you the opportunity to learn and grow your career.

Employment is contingent upon pre-employment criminal background screening in accordance with the company's policy. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis. Requirements are subject to change with modifications affecting both existing and future employees.



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