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Administrative Support Specialist

2 months ago

Everett, Washington, United States North Shore Christian Church Full time


Objective & Role: To support the administrative functions of North Shore Christian Church in delivering exceptional Christian education and ensuring the effective operation of the organization.

Position Overview: Part-time role requiring 14-20 hours per week during the academic calendar.

Key Responsibilities
  • Manage incoming calls, accurately relay messages, and direct inquiries to the appropriate personnel while providing excellent customer service to church members and families.
  • Oversee the front desk area, ensuring it is well-stocked with necessary supplies and current information regarding events and activities.
  • Facilitate communication within the school through both verbal and written formats.
  • Screen and manage visitor access, ensuring compliance with established security protocols.
  • Coordinate volunteer schedules and conduct necessary background checks.
  • Stay informed about any high-risk situations affecting the community.
  • Administer the main phone messaging system during adverse weather conditions.
  • Process and manage student beverage orders on a quarterly basis and as required.
  • Assist with various office events, including:
    • Back to School Social
    • Appreciation Luncheon
    • Holiday Celebrations
    • Cards for staff milestones such as birthdays and new arrivals
  • Perform typing, copying, and maintain an organized filing system, including appointment calendars and bulletin boards.
  • Oversee the sign-in and sign-out logs at the front desk.
  • Prepare monthly calendars for teachers.
  • Conduct data entry for school-age care programs.
Additional Responsibilities
  • Perform other duties as assigned by the supervisor.
Qualifications

The ideal candidate for the Front Desk Coordinator position will be selected based on their character, spiritual leadership, and relevant experience, understanding the importance of being a role model within the community. Candidates should possess:
  • A commitment to Christian values and active participation in an Evangelical church.
  • A personal profession of faith in Jesus Christ.
  • Experience in office support roles, preferably within an educational environment.
  • Proficiency in advanced computer applications for creating documents and communication materials (e.g., Word, Excel, Publisher).
  • A willingness to undertake tasks as directed by supervisors.
  • Strong organizational skills with the ability to manage multiple tasks and maintain attention to detail.
  • Effective communication skills, both verbal and written, with the ability to interact positively with diverse groups.
  • Flexibility and adaptability to changing priorities and situations.
  • A proactive approach to learning and skill development.
  • Knowledge of school and church programs.
  • The physical ability to navigate the school facilities.
  • Sound judgment and resourcefulness in decision-making within established guidelines.
Competencies

Successful candidates will demonstrate the following competencies:
  • Problem Solving: Ability to identify and resolve issues promptly, analyze information effectively, and develop alternative solutions.
  • Technical Skills: Commitment to personal development and skill enhancement.
  • Teamwork: Ability to collaborate effectively, support team goals, and foster a positive work environment.
  • Ethics: Maintain integrity and respect in all interactions.
  • Organizational Support: Adherence to policies and timely completion of administrative tasks.
  • Motivation: Set and achieve personal and professional goals with persistence.
  • Planning/Organizing: Efficiently prioritize tasks and manage time.
  • Professionalism: Exhibit a professional demeanor and respect for all individuals.
  • Safety and Security: Adhere to safety protocols and report any concerns.
  • Adaptability: Adjust to changes in the work environment and manage competing demands.
  • Attendance/Punctuality: Consistently maintain reliable attendance and punctuality.
  • Dependability: Follow instructions and complete tasks as directed.
  • Initiative: Show willingness to take on additional responsibilities and seek opportunities for growth.
  • Computer Skills: Proficiency in necessary computer software and hardware.
Physical Requirements

While performing the duties of this position, the employee is regularly required to communicate effectively. The role requires mobility within the campus and the ability to handle materials weighing up to 25 pounds. Specific vision capabilities include close and distance vision, as well as the ability to adjust focus.

Disclaimer

The above description is intended to convey the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required.