MCAS and ACCESS Test Administration Specialist

4 weeks ago

Everett, Washington, United States State of Massachusetts Full time
Job Summary

The Department of Elementary and Secondary Education is seeking a highly skilled MCAS and ACCESS Test Administration Specialist to support the implementation and administration of computer-based testing programs. This role will involve working closely with the testing contractor to ensure the smooth operation of testing systems and providing technical support to schools and districts.

Key Responsibilities
  • Act as primary liaison between DESE and the testing contractor regarding computer-based testing systems and technology solutions.
  • Manage technology requests from DESE and incorporate them into the contractor's development cycle.
  • Monitor testing systems before and during test administrations to ensure full knowledge of any major or recurring issues affecting the field.
  • Develop training materials and deliver training to DESE staff prior to test administration and provide ongoing support as needed.
  • Provide customer service and technical support to schools and districts, particularly during the high-volume period around test administration.
  • Work with the leadership team and other staff members to ensure continuity in procedures across the unit.
  • Collaborate with the Associate Commissioner for Student Assessment on special projects as needed.
  • Provide ongoing assistance and support for SAS initiatives by participating in SAS planning activities, conducting research, analyzing information, preparing reports, providing recommendations, and monitoring project goals and timelines.
Requirements
  • Bachelor's degree and at least four years of full-time, or equivalent part-time, professional educational experience in a specific or related content area, educational program, or service.
  • Master's degree or higher in a specific or related educational content area may be substituted for two years of the required experience.
  • Strong organizational and critical thinking skills, with the ability to multitask, manage multiple projects and schedules, set priorities, and work efficiently while meeting deadlines.
  • Intermediate to advanced skills in Microsoft Office products, including Excel and PowerPoint, with knowledge of other software products such as Acrobat.
  • Strong attention to detail and commitment to quality and accuracy.

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