Banking Support Specialist

4 weeks ago


Salt Lake, Utah, United States BankTalent HQ Full time
Job Summary

Zions Bank is seeking a highly skilled and motivated Banking Support Specialist to join our team. As a key member of our Retail Support department, you will play a critical role in ensuring the success of our branches across the region.

Key Responsibilities
  • Process debit and credit transactions accurately and efficiently, maintaining a high level of balancing and customer service skills.
  • Identify and address client needs by providing a range of services, including account maintenance, ATM card issuance, and money transfers.
  • Resolve client issues through direct action or referral to alternative branch or bank resources.
  • Maximize cross-sell opportunities by exploring client needs and providing tailored solutions.
Requirements
  • High School Diploma or equivalent and relevant experience in cashiering, customer service, or a related field.
  • Basic knowledge of math, cashiering, balancing, debits, credits, and bank products.
  • Strong balancing and customer service skills, with the ability to cross-sell bank products based on client needs.
What We Offer
  • Competitive compensation and mileage reimbursement for travel.
  • Career advancement opportunities and paid training.
  • Employee benefits, including health insurance and retirement plans.

Zions Bank is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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