Banking Associate
2 hours ago
Zions Bank is committed to being the premier employer of choice, offering a dynamic and supportive work environment that fosters growth and development. As a key member of our team, you will have the opportunity to make a meaningful impact in the lives of our customers and contribute to the bank's continued success.
Key Responsibilities:- Process transactions accurately and efficiently, maintaining a high level of attention to detail and ensuring compliance with established policies and procedures.
- Identify and address customer needs by providing a range of services, including account opening, loan processing, and customer support.
- Resolve customer complaints and concerns in a timely and professional manner, either directly or through referral to alternative resources.
- Maximize cross-selling opportunities by exploring customer needs and providing tailored solutions.
- Perform other duties as assigned by management.
- Bilingual in Spanish and English is preferred.
- High School Diploma or equivalent and relevant experience in cashiering, customer service, or a related field are required.
- Basic knowledge of math, cashiering, balancing, debits, credits, and bank products is essential.
- Strong balancing and customer service skills are necessary.
- Ability to cross-sell bank products based on customer needs is required.
- Competitive compensation and benefits package, including medical, dental, and vision insurance, starting on day one.
- Life and disability insurance, paid parental leave, and adoption assistance.
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
- Paid training, paid time off (PTO), and 11 paid federal holidays.
- 401(k) plan with company match, profit sharing, and competitive compensation in line with work experience.
- Mental health benefits, including coaching and therapy sessions.
- Tuition reimbursement for qualifying employees.
- Employee ambassador preferred banking products.
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