Banking Associate

2 hours ago


Salt Lake, Utah, United States BankTalent HQ Full time
Transform Your Career with Zions Bank

Zions Bank is committed to being the premier employer of choice, offering a dynamic and supportive work environment that fosters growth and development. As a key member of our team, you will have the opportunity to make a meaningful impact in the lives of our customers and contribute to the bank's continued success.

Key Responsibilities:
  • Process transactions accurately and efficiently, maintaining a high level of attention to detail and ensuring compliance with established policies and procedures.
  • Identify and address customer needs by providing a range of services, including account opening, loan processing, and customer support.
  • Resolve customer complaints and concerns in a timely and professional manner, either directly or through referral to alternative resources.
  • Maximize cross-selling opportunities by exploring customer needs and providing tailored solutions.
  • Perform other duties as assigned by management.
Requirements:
  • Bilingual in Spanish and English is preferred.
  • High School Diploma or equivalent and relevant experience in cashiering, customer service, or a related field are required.
  • Basic knowledge of math, cashiering, balancing, debits, credits, and bank products is essential.
  • Strong balancing and customer service skills are necessary.
  • Ability to cross-sell bank products based on customer needs is required.
Benefits:
  • Competitive compensation and benefits package, including medical, dental, and vision insurance, starting on day one.
  • Life and disability insurance, paid parental leave, and adoption assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid training, paid time off (PTO), and 11 paid federal holidays.
  • 401(k) plan with company match, profit sharing, and competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
  • Employee ambassador preferred banking products.


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