Sales Director

1 week ago


Erie, Pennsylvania, United States SF Staffing Solutions Full time
Sales Manager Job Description

As a Sales Manager at SF Staffing Solutions, you will be responsible for leading a team of sales professionals to achieve established sales goals. Your primary focus will be on selling process, customer satisfaction, and related activities.

Key Responsibilities:
  • Sales Leadership: Lead and manage a team of sales professionals to achieve sales targets and goals.
  • Sales Process: Develop and implement effective sales processes to drive revenue growth and customer satisfaction.
  • Customer Satisfaction: Ensure high levels of customer satisfaction through effective communication, issue resolution, and relationship building.
  • Team Management: Supervise and manage all sales department activities, policies, and procedures.
  • Customer Inquiries: Manage and direct customer inquiries, sales services, returned customer property, development priority, and approval of quotations.
  • Customer Relations: Maintain customer relations through regular contact and effective communication.
  • Data Analysis: Compile and correlate data from all departments to recommend prices on products, services, and other customer-related inquiries.
  • Complaint Resolution: Analyze customer complaints related to returned customer property, shipments, and other issues.
  • Interface with Other Departments: Interface with other sales-related activities such as releasing orders for production, preparation of customer billing, expediting orders, and developing monthly reports.
Requirements:
  • Education: Bachelor's Degree in Business, Marketing, or related discipline.
  • Experience: 5 years minimum progressive experience in an industrial, technical sales role.
  • Skills: Proficient with current computer software, able to work in a professional and office environment, and able to sit for extended periods of time.
  • Physical Abilities: Able to climb stairs occasionally and operate office equipment, computer, printers, copiers, etc.
  • Communication Skills: Able to communicate effectively by both written and oral means.
  • Leadership Skills: Able to provide effective leadership and performance monitoring of staff.
  • Sales Skills: Able to recognize, analyze, and solve sales shortcomings by taking appropriate corrective action.

This position requires moderate travel, with occasional overnight travel. Hours are Monday-Friday, 7-5 with one hour for lunch. Overnight and weekends as required.



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