Technical Support Specialist

5 days ago


WrightPatterson Air Force Base, United States Booz Allen Hamilton Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Booz Allen Hamilton. As a Technical Support Specialist, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our systems.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person interactions
  • Analyze and diagnose technical issues to identify root causes and develop effective solutions
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and emerging technologies
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or related field
  • Strong knowledge of Windows and Linux operating systems
  • Ability to administer application, user, and systems accounts
  • CompTIA Security+ or DoD 8570 IAT Level II Certification
Preferred Qualifications
  • Experience working with virtualization technology
  • Experience working in SAPF/SCIF environments
  • Experience using Splunk, ACAS, DISA STIGs
  • Knowledge of networking devices and configuration
What We Offer

At Booz Allen Hamilton, we offer a comprehensive benefits package, including health, life, disability, and retirement benefits, as well as paid leave, professional development opportunities, and a competitive salary.

Work Environment

We are a flexible and collaborative work environment, with opportunities to work remotely and in-person. Our team is committed to delivering exceptional results and making a positive impact on our clients and communities.



  • Wright-Patterson Air Force Base, United States Booz Allen Hamilton Full time

    Job Summary:We are seeking a highly skilled Technical Support Engineer to join our team at Booz Allen Hamilton. As a Technical Support Engineer, you will be responsible for providing technical support to our clients, identifying and resolving technical issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key...


  • Wright-Patterson Air Force Base, United States Booz Allen Hamilton Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Booz Allen Hamilton. As a Technical Support Engineer, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our systems.Key ResponsibilitiesProvide technical support to clients via phone, email, or remote...

  • Enterprise Architect

    2 weeks ago


    Wright-Patterson Air Force Base, United States UIC Technical Services Full time

    About the RoleWe are seeking a highly skilled Enterprise Architect to join our team at UIC Technical Services. As a key member of our organization, you will play a critical role in supporting the US Air Force Research Lab.Key ResponsibilitiesBusiness Process ModelingIdentify and model organizations, capabilities, resources, business processes, and value...


  • Wright-Patterson Air Force Base, United States Booz Allen Hamilton Full time

    Technical Support Engineer Key Role: Supports day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is hardware or software related. Applies specific functional knowledge and general industry knowledge. Develops or contributes to solutions to a variety of problems of...

  • IT Support Specialist

    2 weeks ago


    Wright-Patterson Air Force Base, United States Booz Allen Hamilton Full time

    Position Overview:The Technical Support Engineer is responsible for overseeing the remote technical operations related to product data, identifying diagnostic challenges with sufficient detail to ascertain whether the underlying issue is hardware or software in nature. This role requires the application of specialized functional knowledge along with a broad...


  • Wright-Patterson Air Force Base, United States Booz Allen Hamilton Full time

    Technical Support EngineerKey Role:Support day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is hardware or software related. Apply specific functional knowledge and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate...


  • Wright-Patterson Air Force Base, United States SierTeK Ltd. Full time

    Job SummarySierTeK Ltd. is seeking a highly skilled Administrative Professional to support our operations at Wright Patterson AFB. As a key member of our team, you will be responsible for providing administrative support to directorate and division management operations.Key ResponsibilitiesAdministrative Support: Provide administrative support to directorate...


  • Robins Air Force Base, Georgia, United States Spectrum Comm Inc Full time

    The Technical Support Sustainment Specialist role is essential for providing comprehensive logistics services in support of advanced Command, Control, Intelligence, Surveillance, and Reconnaissance (C2ISR) systems. This position entails acting as the primary Service Provider at the enterprise level for Material Management, Warehousing, and various Supply...


  • Eglin Air Force Base, Florida, United States Qualis Corporation Full time

    Job OverviewQualis Corporation is in search of a dedicated Engineering Technician to deliver Engineering Advisory and Assistance Support (A&AS) for the 96th Test Wing. The primary responsibility of the Engineering Technician will be to assist the Army's 7th Special Forces Group in the collection, editing, storage, and retrieval of geo-spatial data related to...


  • Eglin Air Force Base, Florida, United States Qualis Corporation Full time

    Job OverviewQualis Corporation is in search of a dedicated Engineering Technician to provide Engineering Advisory and Assistance Support (A&AS) for the 96th Test Wing. The primary responsibility of the Engineering Technician will be to assist the Army's 7th Special Forces Group in the collection, editing, storage, and retrieval of geo-spatial data related to...


  • Robins Air Force Base, Georgia, United States Spectrum Comm Inc Full time

    Job SummarySpectrum Comm Inc is seeking a highly skilled Technical Sustainment Specialist to join our team. As a Technical Sustainment Specialist, you will play a critical role in supporting the Enterprise Contract Logistics Services (ECLS) in the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division.Key ResponsibilitiesAct as the...

  • IT Support Specialist

    2 weeks ago


    Beale Air Force Base, United States Global Enterprise Services, LLC Full time

    Position OverviewIT Support Specialist – Software Deployment & ManagementWe are seeking a dedicated IT Support Specialist to join our team. The ideal candidate will be responsible for providing comprehensive technical assistance for computer systems and ensuring the smooth operation of software applications.Key Responsibilities:Deliver expert technical...

  • IT Support Specialist

    2 weeks ago


    Beale Air Force Base, United States Global Enterprise Services, LLC Full time

    IT Support Specialist - Technical AssistanceThis position is focused on delivering expert technical support and assistance for computer systems, encompassing the identification and resolution of various support challenges. The ideal candidate will possess:A degree in Information Technology or a related discipline (Preferred)Over 3 years of experience in...


  • Wright-Patterson Air Force Base, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...


  • Wright-Patterson Air Force Base, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Help Desk Support, IT Service Desk, Ticket ManagementCertifications:Security+, CE - ComTIA Security+ Certified CEExperience:3 + years of related...


  • Wright-Patterson Air Force Base, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...


  • Eglin Air Force Base, Florida, United States Qualis Corporation Full time

    Job OverviewQualis Corporation is in search of a skilled Engineering Technician to deliver Engineering Advisory and Assistance Support (A&AS) for the 96th Test Wing. The selected candidate will primarily assist the Army's 7th Special Forces Group in the collection, editing, storage, and retrieval of geo-spatial data related to the range environment and...

  • IT Support Specialist

    2 weeks ago


    Patrick Air Force Base, United States By Light Professional IT Services Full time

    Position OverviewBy Light Professional IT Services is seeking skilled IT professionals to provide exceptional support and innovative solutions. Our team is dedicated to delivering high-quality technical assistance and maintaining effective communication with our clients.Key ResponsibilitiesThe IT Support Specialist will guide clients in the operation of...


  • Wright-Patterson Air Force Base, United States UIC Technical Services Full time

    About the RoleUIC Technical Services is seeking an experienced Enterprise Architect to support our clients in the US Air Force Research Lab. The successful candidate will have a strong background in architecture frameworks, including DoDAF, UAF, UML, and SysML.Key ResponsibilitiesDevelop and maintain enterprise architecture models, including business...


  • Wright-Patterson Air Force Base, United States QinetiQ Full time

    About the RoleWe are seeking a highly skilled Russian language enabled intelligence analyst to support our client in Dayton, OH. As a member of our team, you will utilize your specialized language, analytic, and technical expertise to develop reports, translations, and analytic assessments that provide critical context to our clients.Key...