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Retail Operations Supervisor
2 months ago
Empower, motivate, and deliver exceptional value every day
As a Retail Operations Supervisor, you play a crucial role in bridging the gap between the Store Manager and the team members. Your influence is essential in crafting memorable experiences for both your colleagues and the customers within the community we serve.
Key Responsibilities:
Customer Focus:
Customers are at the heart of our operations. You will exemplify outstanding customer service, consistently meeting the highest standards. Going the extra mile for our customers is a must, whether it’s welcoming them, assisting with their needs, or ensuring efficient checkout processes.
Team Development:
Create a supportive and safe environment for your colleagues, ensuring adherence to all policies and procedures. Collaborate with the Store Manager to nurture the team around you, overseeing the onboarding of new staff and working with supervisors to facilitate ongoing training and development through practical coaching.
Financial Stewardship:
Lead daily briefings to communicate and achieve commercial goals, including sales targets and inventory management. Ensure that all products are accurately priced, well-displayed, and maintained to guarantee smooth store operations.
This position is ideal for individuals eager to make a significant impact in a dynamic retail setting. We welcome applications from those who are passionate about leadership, motivation, and excellence.
About Poundland & Dealz:
Since our inception in 1990, Poundland has transformed into a retail leader with over 900 locations and nearly 18,500 dedicated team members across the UK and Republic of Ireland. The integration of Dealz in 2011 has further strengthened our market presence, allowing us to serve millions of customers with exceptional value.
At Poundland & Dealz, we not only provide products at unbeatable prices but also foster an environment where every team member can thrive and contribute to our mission of delivering incredible value to millions. Our dedication to excellence, inclusivity, and sustainability underpins our culture, empowering our colleagues to excel while making a positive impact in the communities we serve.
We prioritize simplicity in our operations, guided by three core values: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. By embodying these values daily, we have cultivated a workplace that is enjoyable, welcoming, and full of opportunities for personal and professional growth.
