Housekeeping and Maintenance Director

4 days ago


Portland, Oregon, United States Travel + Leisure Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping and Maintenance Manager to join our team at Travel + Leisure Co. As a key member of our resort operations team, you will be responsible for ensuring the highest standards of cleanliness and maintenance across our properties.

Key Responsibilities
  • Oversee the daily operation of the Housekeeping/Laundry and Maintenance Departments, ensuring seamless coordination and effective communication with front office and support departments.
  • Develop and implement strategies to maintain exceptional unit and common area cleanliness, meeting our Quality Control Program standards.
  • Manage the housekeeping and maintenance process, collaborating with departments to ensure owner satisfaction and drive business growth.
  • Lead and develop a high-performing team of guest service associates, providing coaching, training, and incentives to drive productivity and excellence.
  • Manage staffing and scheduling to optimize productivity, controlling payroll costs and achieving maximum profitability.
  • Oversee all financial aspects of the departments, ensuring accurate budgeting, forecasting, and reporting.
Requirements
  • Proven understanding of resort financials and operations.
  • Strong leadership and management skills, with a track record of driving results and improving processes.
  • Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams.
  • Minimum 2-3 years of management experience in a resort or hotel setting.
What We Offer
  • Comprehensive health and welfare benefits, including medical, dental, and vision insurance.
  • Discounted hotel and resort stays, plus additional travel perks on airfare, car rental, and activities.
  • Generous paid time off, including holiday, vacation, and sick time accruals.
  • Tuition reimbursement up to $6,000 per year.
  • 401K retirement savings with company match up to 6%.
  • Health and wellness programs, including health coaches and incentives.
  • Flexible spending accounts for health and dependent care.
  • Cultural diversity programs and Diversity Resource Groups (DRGs).
  • Wish Day - 8 hours paid for volunteering at a local organization or charity.
  • Numerous growth and developmental opportunities.
About Us

Travel + Leisure Co. is a global leader in the vacation ownership industry, with a portfolio of brands that include Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. Our mission is to create unforgettable experiences for our guests, and we're committed to delivering excellence in everything we do.



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