Resort Housekeeping and Maintenance Supervisor

1 week ago


Portland, Oregon, United States Travel + Leisure Full time
About Us:

At Travel + Leisure Co, our mission is clear: to create unforgettable vacation experiences for our guests. Our Vacation Ownership division encompasses various brands, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts.

With over 19,000 dedicated associates, we operate more than 270 vacation club resort locations worldwide, ensuring that every day presents an opportunity to learn and enhance the travel experience for millions.


Your Role:

The Housekeeping and Maintenance Supervisor will oversee all facets of the resort's housekeeping and maintenance operations. This role demands strong leadership skills to make prompt decisions and resolve issues, ensuring the highest quality guest experience while adhering to established quality and financial standards.

Key responsibilities include:

  • Managing daily operations of the Housekeeping and Maintenance Departments.
  • Ensuring cleanliness and maintenance of both unit and common areas, aligned with our Quality Control Program.
  • Collaborating with front office and support departments to enhance owner satisfaction.
  • Recruiting, training, and developing guest service associates through effective coaching and incentive programs.
  • Optimizing staffing and scheduling for peak productivity while controlling payroll costs for maximum profitability.
  • Overseeing all financial aspects of the departments.

What We Offer:

We provide a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Insurance within 30 days of employment.
  • Discounted hotel and resort stays, along with additional travel perks.
  • Generous paid time off, including holiday, vacation, and sick leave - accruing up to 29 days annually.
  • Tuition Reimbursement up to $6,000 per year.
  • 401K Retirement Savings with company match up to 6%.
  • Health and wellness programs, including Health Coaches and incentives.
  • Flexible spending accounts for health and dependent care.
  • Various cultural diversity programs and Diversity Resource Groups (DRGs).
  • Paid time off for volunteering through our Wish Day initiative.
  • Numerous opportunities for professional growth and development.

This role is pivotal in ensuring our guests enjoy the vacation of their dreams.


Qualifications:

The ideal candidate will possess:

  • A solid understanding of resort financials.
  • Strong leadership capabilities.
  • Excellent written and verbal communication skills.
  • 2-3 years of management experience in a resort or hotel setting.

At Travel + Leisure Co, we pride ourselves on fostering an inclusive environment where excellence is celebrated, and teamwork is paramount. We are committed to building a diverse workforce and encourage all qualified applicants to apply.



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