Resort Housekeeping and Maintenance Supervisor
2 weeks ago
At Travel + Leisure Co., our mission is straightforward: to create unforgettable vacation experiences. Our Vacation Ownership division encompasses brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the innovative Sports Illustrated Resorts. With over 19,000 team members, we are dedicated to providing exceptional service at more than 270 vacation club resort locations worldwide. Our commitment to innovation and growth makes every day an opportunity to learn and inspire millions of travelers.
Your Role:
The Housekeeping and Maintenance Supervisor will oversee all functions of the resort's housekeeping and maintenance teams. This role requires strong leadership to make swift decisions and resolve issues, ensuring the highest quality guest experience while adhering to established quality and financial standards. Key responsibilities include managing daily operations of the Housekeeping/Laundry and Maintenance Departments, ensuring cleanliness of units and common areas, and maintaining resort facilities in optimal condition as per our Quality Control Program. This individual will collaborate effectively with front office and other support teams to enhance owner satisfaction. Additionally, the Supervisor will be responsible for hiring, training, motivating, and developing guest service associates through structured incentives and training initiatives. Effective staffing and scheduling will be crucial for maximizing productivity while controlling payroll costs to achieve profitability. Financial management of the departments will also be a key aspect of this role.
What We Offer:
We provide a comprehensive benefits package to our associates working 30 or more hours per week, which includes:
- Medical, Dental, and Vision Insurance
- Discounted stays at hotels and resorts, along with travel perks
- Generous paid time off, including holidays, vacation, and sick leave - up to 29 days annually
- Tuition Reimbursement up to $6,000 per year
- 401K Retirement Savings with company match
- Health and wellness programs, including Health Coaches
- Flexible spending accounts for health and dependent care
- Various cultural diversity programs and Diversity Resource Groups (DRGs)
- Wish Day - 8 hours paid for volunteering at a local charity
- Numerous opportunities for growth and development
Qualifications:
To excel in this role, candidates should possess:
- A solid understanding of resort financials
- Strong leadership abilities
- Excellent written and verbal communication skills
- 2-3 years of management experience in a resort or hotel setting
Where Your Journey Begins:
At Travel + Leisure Co., hospitality is at the core of our operations. We foster an inclusive environment where excellence is celebrated, and teamwork is paramount. We continuously look for ways to enhance our business, support our communities, and improve the customer experience. Join our global team and embark on a career where your contributions make a difference.
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