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Client Relations Specialist
2 months ago
Customer Service Representative at
Full-time
Job Overview
We are seeking a personable and enthusiastic individual dedicated to enhancing client satisfaction. Proficiency in computer applications is essential, with a preference for candidates experienced in Quickbooks Enterprise. This position requires in-person attendance; remote work is not an option.
Given the owner's background as a former law enforcement officer, applicants should be comfortable in a professional environment where safety is prioritized.
This family-operated business also provides a nurturing environment for cats, so those with allergies should be prepared accordingly. We strive to accommodate our employees' needs while emphasizing the importance of consistent in-person attendance.
Our standard working hours are from 8:30 AM to 4:30 PM, Monday through Friday. Health insurance benefits commence from the first day of employment.Experience Job Type Location Posted: Our organization is a family-owned entity that has proudly supported the building industry for several decades.
We take pride in delivering exceptional customer service.Our friendly team is committed to maintaining a personal touch by answering calls during business hours, ensuring our clients receive the attention they deserve.
We offer a diverse range of cabinet hardware and bathroom accessories, featuring styles that encompass traditional, rustic, modern, and transitional designs.Additionally, our collection includes handcrafted items made from genuine crystal and Murano glass, along with unique pewter and chainmaille pieces in our Signature Pure Elegance Collection.
We truly cater to every aesthetic preference. Our order fulfillment speed is among the best in the industry.Our central location enables efficient shipping across the continental United States, with a remarkable order processing rate of 98% on the same day. All orders undergo thorough inspection and careful packaging to ensure accurate and damage-free delivery. Should any delays occur, clients will be promptly informed with an estimated shipping date. Our team members are considered family, with many having been with us for over a decade. They possess extensive knowledge of our products and are dedicated to providing outstanding customer care. As we continue to expand, we welcome new family members to enhance our service capabilities. Thank you for allowing us to contribute to the finishing touches of your home.
