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Client Relations Associate

1 month ago

Dallas, Texas, United States Elite GI. Full time
Unlock Your Potential as a Client Relations Associate

At Elite Generations, we're dedicated to making a positive impact on our community. As a Client Relations Associate, you'll play a vital role in supporting our nonprofit clients in their efforts to expand their charitable outreach. Your proactive approach will help drive innovative fundraising initiatives that bolster community contributions for our partnered charities.

Key Responsibilities:
  • Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for our clientele.
  • Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually.
  • Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes.
  • Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections.
  • Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations.
Requirements:
  • A background in customer service, sales, or marketing is preferred, but not mandatory.
  • Possess 1-3 years of experience in a customer-facing role to excel in managing relationships.
  • Exhibit a strong desire to actively contribute to the community by supporting charitable causes.
  • Available for in-person meetings and training sessions at our office.
  • Comfortably address both small and large groups, displaying strong communication skills.
  • Thrive in both independent and team-based work environments.
  • Exemplify a solution-oriented attitude and a willingness to support team-members.