Customer Service Representative

3 weeks ago


Worcester, Massachusetts, United States Cornerstone Bank Full time

About Cornerstone Bank

Cornerstone Bank is a community-based bank that provides a unique ability to deliver outstanding service with a personal touch. Our local presence in Worcester County enables us to serve individuals, businesses, and community organizations with branch locations throughout Central Massachusetts.

Job Summary

We are seeking a Customer Relations Associate to perform a wide variety of transactions to service customers in conformance with established Bank policies and procedures. This includes processing deposits, withdrawals, payments, night drop bags, check cashing, and maintaining updated knowledge of Bank's products and services.

Key Responsibilities

  • Builds trust with customers by identifying opportunities to deepen customer relationships and refers customers to appropriate team members.
  • Balances transactions and cash at the end of the day and participates in the branch settlement.
  • Assists in operational and administrative activities of the branch, including opening, closing, balancing ATM, mail deliveries, and other general customer inquiries.
  • Performs all duties in accordance with prescribed regulatory compliance guidelines and as directed by management.

Requirements

  • Three to six months banking or retail cash handling/customer service experience.
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Must be available to work extended and/or weekend hours and attend training as needed.
  • Must be able to use various types of office equipment, including computer terminals.

What We Offer

Cornerstone Bank provides a competitive pay, a generous student-loan paydown program, comprehensive benefit package including medical, dental, vision insurance, and even pet insurance. We are committed to providing a collaborative workplace where innovation, teamwork, accountability, and excellence are recognized and where employees are encouraged to broaden their skills, seek opportunities for professional development, serve their community, and provide outstanding customer service with each encounter.



  • Worcester, Massachusetts, United States Indotronix International Corporation Full time

    Job Title: Customer Service Representative Job Summary: Indotronix International Corporation is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. Key Responsibilities:...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Grafton St. Team MemberAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers.Key Responsibilities:Greet customers and provide them with a warm and welcoming experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized...


  • Worcester, Massachusetts, United States Axelon Full time

    Customer Service Role OverviewAt Axelon, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients via phone and in our Epic queue. Key Responsibilities: Respond to patient inquiries in a timely and professional manner Utilize...


  • Worcester, Massachusetts, United States M&T Bank Full time

    Job SummaryAs a Customer Service Representative at M&T Bank, you will be responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. Your primary responsibilities will include adhering to established customer service standards, educating customers through digital demonstrations, and accurately...


  • Worcester, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a...


  • Worcester, Massachusetts, United States Middlesex Savings Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Middlesex Savings. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting the Bank's core values and mission, and contributing to the success of our organization.Key...


  • Worcester, Massachusetts, United States Acrisure LLC Full time

    About Acrisure LLC: Acrisure LLC is a leading insurance agency dedicated to providing exceptional service to its customers. We are seeking a highly skilled Customer Service Representative to join our team at our Worcester Call Center. This is an exciting opportunity to begin your career in insurance with a top-notch paid training program. As a CSR, you will...


  • Worcester, Massachusetts, United States VCA Animal Hospitals Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at VCA Animal Hospitals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their pets.Key Responsibilities:Provide exceptional customer service to clients and their petsSchedule...


  • Worcester, Massachusetts, United States Tomra Full time

    Job OpportunityAt Tomra, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in the New England and Upstate NY Area.This role will support our RVM Sales and Service Departments in delivering exceptional customer service to all Tomra clients. As a key member of our team, you will be responsible for traveling...


  • Worcester, Massachusetts, United States Tomra Full time

    Job DescriptionAt Tomra, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in the New England and Upstate NY Area. As a key member of our Sales and Service Department, you will be responsible for delivering exceptional customer service to all Tomra clients.Key Responsibilities:Facilitate coordination and...


  • Worcester, Massachusetts, United States Acrisure LLC Full time

    About Us:Acrisure LLC is a leading provider of insurance solutions. We are committed to delivering exceptional customer service and support. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Worcester Call Center. As a CSR, you will be responsible for providing top-notch service to our customers,...


  • Worcester, Massachusetts, United States Fallon Health Full time

    About Fallon HealthFallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Our mission is to improve health and inspire hope.Job SummaryWe are seeking a Customer Service Representative to support our members by making Welcome/Outreach calls and administering member telephone surveys. The...


  • Worcester, Massachusetts, United States Atlantic Aviation Full time

    Job OverviewAs an Aviation Customer Service Representative with Atlantic Aviation at ORH in Worcester, MA, you will be the first point of contact for clients arriving at the facility. This role offers a unique opportunity to interact with large corporations' flight departments and high-profile clients.Key Responsibilities:Provide exceptional customer service...


  • Worcester, Massachusetts, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to build a career that offers unlimited earning potential and a sense of fulfillment?At Symmetry Financial Group - Gary Uyemura, we're seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our team, you'll have the opportunity to work with clients who are genuinely...


  • Worcester, Massachusetts, United States Global Technical Talent Full time

    Job Title: Claims Service RepresentativeJob Summary:Global Technical Talent is seeking a Claims Service Representative to join our team. As a Claims Service Representative, you will play a vital role in helping our customers when they experience an unexpected loss to their vehicle, home, or business. You will be the first point of contact a customer has when...


  • Worcester, Massachusetts, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending items for sale to customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and...


  • Worcester, Massachusetts, United States Jobs for Humanity Full time

    Customer Advocate Job DescriptionSafelite is seeking a Customer Advocate to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for managing administrative processes, scheduling, work orders, and invoicing, while also greeting customers in person and answering inbound phone calls and...


  • Worcester, Massachusetts, United States Cornerstone Bank Full time

    Job SummaryCornerstone Bank is seeking a highly skilled Customer Relations Associate to join our team. As a Customer Relations Associate, you will be responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key ResponsibilitiesProvide efficient and effective customer service, responding to customer...


  • Worcester, Massachusetts, United States The Hanover Theatre and Conservatory Full time

    Job Title: Customer Service and Sales AssociateJoin The Hanover Theatre and Conservatory team as a Customer Service and Sales Associate. This role is responsible for providing exceptional customer service to patrons and prospects, supporting the organization's strategic and revenue goals, and assisting with communication projects as requested.Key...