Senior Patient Services Coordinator
1 week ago
If you are passionate about the transformative power of dentistry and wish to make a significant impact in the lives of others, then Ramani Dentistry is seeking a dedicated Lead Patient Coordinator - Front Desk Receptionist. This role offers a competitive hourly wage of $25 - $30, commensurate with experience and skills, along with exceptional benefits that include:
- Paid Time Off (PTO)
- Comprehensive Dental Coverage
- Educational Assistance
- Employee Support Programs
- Flexible Work Schedules
- Opportunities for Professional Growth
- Mentorship Programs
- Short- and Long-term Disability Insurance
- Uniform Provision
- Holiday Compensation
- Company Events
- 401(k) Plan with 4% Employer Match
We emphasize a healthy work-life balance. This full-time role features a schedule of Monday and Thursday from 9:00 AM to 6:00 PM, Wednesday from 8:00 AM to 5:00 PM, and alternating Tuesdays and Fridays.
About Us
At Ramani Dentistry, we pride ourselves on being more than just a dental practice; we are a family. As a small, privately-owned establishment, we prioritize exceptional customer service and the well-being of our patients and staff alike. Our culture is founded on authenticity, teamwork, and compassion, fostering an environment where creativity and collaboration flourish. We are committed to making every interaction meaningful, guided by our core values of compassion, kindness, teamwork, diligence, creativity, and service.
Your Responsibilities
As the Lead Patient Coordinator - Front Desk Receptionist, you will play a crucial role in the front desk operations of our practice. Your daily tasks will include warmly welcoming patients, efficiently managing appointment schedules, and ensuring the seamless operation of the practice from the moment the first patient arrives until the last one departs. You will provide outstanding customer service with every interaction, manage the practice's workflow with accuracy, and address any challenges with effective solutions. Additionally, you will oversee practice collections and production, ensuring that every patient's experience is positive and smooth. Your guidance will help patients navigate their treatment plans, always focusing on enhancing their oral health and overall well-being.
Qualifications
- Minimum of 2 years of experience in a dental setting
- Strong proficiency in computer skills
- Exceptional customer service and teamwork abilities
- Genuine passion for improving lives through dental care
Familiarity with Dentrix software and social media experience is advantageous.
Application Process
We invite you to apply for the position of Lead Patient Coordinator - Front Desk Receptionist at Ramani Dentistry, where your skills and passion can truly shine. The application process is straightforward and user-friendly.
Note: Candidates must be able to pass a background check.
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