Transportation Account Manager

1 week ago


Atlanta, Georgia, United States RS Group LLC Full time
Logistics Coordinator/Account Manager

RS Group LLC is a distinguished organization focused on delivering comprehensive logistics solutions to our clientele. We emphasize the importance of exceptional service and fostering robust client partnerships. In the role of Logistics Coordinator/Account Manager, you will play a pivotal role in facilitating seamless logistics operations and ensuring client satisfaction.

Key Responsibilities:

  • Client Relations:
    • Develop and sustain relationships with clients to comprehend their logistics needs.
    • Serve as the primary contact for designated accounts, addressing inquiries and resolving issues efficiently.
    • Oversee client accounts to guarantee high satisfaction and retention rates.
  • Logistics Management:
    • Organize, coordinate, and oversee logistics operations for the Truckload division.
    • Ensure prompt and efficient delivery of products to clients, optimizing transport routes.
    • Collaborate with internal teams to enhance operational efficiency.
  • Issue Resolution:
    • Proactively identify operational challenges and devise effective solutions.
    • Address any logistics-related issues swiftly to minimize service disruptions.
    • Keep clients updated on any changes or delays in delivery timelines.
  • Record Keeping:
    • Maintain precise records of all logistics activities.
    • Generate regular performance reports on logistics for management and clients.
    • Utilize logistics software to monitor shipments and ensure data integrity.
  • Ongoing Development:
    • Stay informed about industry best practices in logistics and supply chain management.
    • Identify opportunities for process improvements to enhance service quality.
    • Engage in training programs to advance skills and knowledge.

Qualifications:

  • Prior experience in logistics coordination and account management, ideally within a third-party logistics context.
  • Thorough understanding of logistics operations, including transportation, warehousing, and distribution.
  • Exceptional communication skills and the ability to foster strong client relationships.
  • Strong problem-solving capabilities and multitasking proficiency.
  • Familiarity with logistics software and Microsoft Office Suite.
  • Detail-oriented with excellent organizational skills and the ability to perform under pressure.

Compensation and Benefits:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional advancement and development.
  • A collaborative and supportive workplace culture.
  • Become part of a dynamic and growing organization in the logistics sector.


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