Service Technician B Level

6 days ago

Rio Rancho, New Mexico, United States Asbury Automotive Group Full time
About Asbury Automotive Group

Asbury Automotive Group is a leading automotive retailer in the United States, operating under the Larry H Miller Automotive Group - New Mexico brand. We are committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members.

Job Summary

We are seeking a skilled Service Technician B Level to join our team at Larry H Miller Southwest Hyundai. As a Service Technician B Level, you will be responsible for performing routine repairs and maintenance on customer vehicles, ensuring they are returned to our guests in excellent condition.

Key Responsibilities
  • Perform routine repairs and maintenance on customer vehicles, including light engine work, transmissions, clutches, drive shafts, electrical systems, HVAC systems, and steering & suspension systems.
  • Make accurate use of the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with service advisors when additional work is needed or if repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical.
  • Perform all levels of diagnosis and repair on vehicles.
  • Perform all levels of preventive/routine maintenance services.
  • Utilize product and technical training as assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
  • Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.
Requirements
  • ASE certifications heavily preferred.
  • Manufacturer certifications heavily preferred.
  • Previous automotive technician experience required.
  • Must have basic tools.
  • Must have great technical and mechanical skills.
  • Must be a team player and have the ability to work repetitively on complex tasks.
  • Must be a minimum of eighteen years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screening (background & drug test).
Benefits

We offer a competitive compensation package, including paid holidays, paid time off, deferred holiday pay match, paid training, stock awards, insurance, retirement, learning, tuition assistance, and career development opportunities.

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