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Service Technician

2 months ago

Rio Rancho, New Mexico, United States Asbury Automotive Group Full time
About Asbury Automotive Group

We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members.

Job Summary

We are seeking a skilled Service Technician - B Level to join our team at LHM Southwest Hyundai. As a Service Technician, you will be responsible for performing routine repairs and maintenance on customer vehicles, ensuring they are returned in excellent condition.

Key Responsibilities:
  • Perform general repairs and diagnosis with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems, HVAC systems, and steering & suspension systems.
  • Make accurate use of the multi-point inspection form on each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with service advisors when additional work is needed or if repairs cannot be completed within the promised time.
  • Maintain technician proficiency as specified by Asbury standards.
  • Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical.
  • Perform all levels of diagnosis and repair on vehicles.
  • Perform all levels of preventive/routine maintenance services.
  • Utilize product and technical training as assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
  • Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
  • Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
  • Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.
  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.
Requirements:
  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.
  • Previous automotive technician experience is required.
  • Must have basic tools.
  • Must have great technical and mechanical skills.
  • Must be a team player and have the ability to work repetitively on complex tasks.
  • Must be a minimum of eighteen years of age.
  • Must have a valid driver's license.
  • Must be able to pass pre-employment screening (background & drug test).
Benefits:

We offer a comprehensive benefits package, including:

  • Paid holidays & paid time off.
  • Deferred Holiday Pay Match.
  • Paid training.
  • Stock Awards (select management and front-line team members eligible).
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
  • Up to 12 weeks paid pregnancy leave (disability leave).
  • Paid Parental Leave.
  • Health savings.
  • Flex spending accounts (tax-free).
  • Short-term and Long-term disability plans.
  • Life Insurance (Whole Life and Term).
  • 401k with company match.
Learning and Development:

We are committed to the growth and development of our team members, offering:

  • Digital career path tool to assist with career development.
  • Continuous training through Asbury's Internal Learning Management System.
Additional Advantages:

We offer a range of additional benefits, including:

  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join our community service initiatives, which includes paid volunteer hours.
  • Aggressive Employee referral program with bonus opportunities.