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Delivery Experience Agent

2 months ago

Virginia Beach, Virginia, United States Best Buy Full time
Job Summary

We are seeking a highly skilled and experienced Delivery Experience Agent to join our team at Best Buy. As a Delivery Experience Agent, you will be responsible for delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other tech devices.

Key Responsibilities
  • Deliver and install devices with a focus on home theater equipment and appliances
  • Provide exceptional customer service by offering advice on product placement, services, and other content
  • Manage inventory and vehicle maintenance in partnership with other team members
  • Process paperwork and payment, provide feedback to the store teams, and complete in-store repairs
  • Train new drivers and lead/assist on two-person jobs
Requirements
  • 6 months of consumer electronics delivery, integration, network, or repair experience or military equivalent
  • Current, valid driver's license
  • Driving record that meets Best Buy's safety standards
  • Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team
  • Must be at least 21 years old
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hired
Preferred Qualifications
  • Leadership, decision-making, written and verbal communication, and client relations skills
  • Experience in an in-home installation environment
  • Experience using and learning about technology products
What We Offer

We are committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About Us

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.

We are committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

Best Buy is an equal opportunity employer.