Customer Service Representative

4 weeks ago


Virginia Beach, Virginia, United States Pierre Granger - State Farm Agent Full time

Benefits Overview

~401(k) matching
~ Bonus based on performance
~ Competitive salary
~ Profit sharing
~ Training & development

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • As an Agent Team Member, you will receive hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), valuable experience, and growth potential/Opportunity for advancement including full-time within my agency.

Requirements

  • Excellent communication skills - written, verbal and listening.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Ability to work in a team environment.
  • Ability to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).


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