Customer Service Representative

2 weeks ago


Virginia Beach, Virginia, United States Brett Pendergast - State Farm Agent Full time
Job Description

Are you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions?

As a Customer Service Representative at Brett Pendergast - State Farm Agent, you will play a vital role in establishing and maintaining strong customer relationships. Your primary responsibility will be to use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.

As an Agent Team Member, you will receive a competitive salary, plus commission/bonus, paid time off, and valuable experience. You will also have the opportunity to grow and advance within our agency.

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiasm about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

What We Offer
  • 401K
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency


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