Customer Service Associate for Parts

2 weeks ago


Richmond Heights, Virginia, United States Ourisman Toyota of Richmond Full time
Job Overview

The Parts & Service Customer Service Associate at Ourisman Toyota of Richmond is responsible for a variety of tasks related to customer engagement, billing processes, and service support.

Key Responsibilities:

  1. Customer Engagement:
    • Welcome customers in a friendly and professional manner at the service desk.
    • Assist clients with inquiries regarding billing and payment options.
    • Process cash, checks, and credit card transactions with precision.
    • Provide receipts promptly and manage change accurately.
    • Respond to customer inquiries and guide them to the appropriate department.
    • Address customer complaints courteously and escalate unresolved issues to the appropriate personnel.
  2. Administrative Responsibilities:
    • Keep organized records of service orders, invoices, and related documentation.
    • Finalize invoices and ensure all balances are reconciled.
    • Handle incoming calls and provide administrative support to the service and parts teams.
  3. Professional Standards:
    • Uphold a professional appearance and conduct at all times.
    • Maintain a clean and organized workspace.
  4. Qualifications:
    • High school diploma or equivalent is preferred.
    • Previous experience in customer service is advantageous.
    • Strong computer skills; familiarity with MS Office Suite is a plus.
    • A clean driving record is mandatory.

About Ourisman Automotive Group

Founded in 1921, Ourisman Automotive Group has expanded from a single Chevrolet dealership to over 17 locations, remaining family-owned and operated through four generations. Our commitment to customer satisfaction is unwavering, ensuring that every client leaves completely satisfied.

Benefits Offered

  • Competitive Salary
  • Opportunities for Career Advancement
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) Retirement Plan
  • Paid Time Off


  • Richmond Heights, Virginia, United States Ourisman Toyota of Richmond Full time

    Job OverviewThe Parts & Service Customer Service Associate at Ourisman Toyota of Richmond is responsible for a variety of tasks related to customer engagement, billing, and service support.Key Responsibilities:Customer Engagement: Welcome customers with a friendly and professional demeanor at the service desk. Assist customers with inquiries regarding...


  • Richmond Heights, Virginia, United States Ourisman Toyota of Richmond Full time

    Job OverviewThe Customer Service Representative for Parts & Service at Ourisman Toyota of Richmond is responsible for managing a variety of tasks associated with billing, payments, and customer support.Core Responsibilities:Client Engagement: Welcome clients with a friendly and professional attitude at the service desk. Assist clients with inquiries...


  • Richmond Heights, Virginia, United States Tailored Brands Inc Full time

    Exciting Opportunity for a Retail Sales Consultant at Tailored Brands IncBe part of a dedicated team that prioritizes exceptional customer service through seamless transactions and understanding customer requirements.Adhere to established protocols for sales, returns, and exchanges, while managing cash effectively.Employ persuasive selling strategies to...


  • Richmond Heights, Virginia, United States ServiceMaster Full time

    Job Details:We are seeking a reliable and detail-oriented Janitorial Services Professional to join our team at ServiceMaster. As a Part-Time Evening Janitorial Services Associate, you will be responsible for maintaining a clean and secure environment for our clients' offices in the Richmond area.Key Responsibilities:Environmental Maintenance: Consistently...


  • Richmond, Virginia, United States Sudden Service, Inc. Full time

    About the Role:We are seeking a highly skilled and organized Service Coordinator to join our team at Sudden Service, Inc. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department, working closely with customers, field service mechanics, and other stakeholders to identify and resolve service issues.Key...


  • Richmond, Virginia, United States Advance Auto Parts Full time

    Position Overview: As a Warehouse Associate at Advance Auto Parts, you will play a crucial role in our logistics operations.Key Responsibilities:Label pallets with relevant store identifiers.Operate lifting equipment upon successful completion of training and certification.Retrieve and prepare parts for inventory replenishment.Utilize a handheld radio...


  • Richmond, Virginia, United States Woodfin Full time

    Job Location: Richmond, VA Position Type: Full-Time/Part-Time Job Shift: Any Job Summary: As a Customer Service Associate, you will deliver exceptional service to every customer. The ideal candidate should possess a friendly demeanor, a positive outlook, and a proactive approach. This role requires the ability to thrive in a fast-paced environment,...


  • Richmond, Virginia, United States Sudden Service, Inc. Full time

    About the Role:The Service Coordinator will play a critical role in ensuring the smooth operation of our service center. This individual will be responsible for coordinating service responsibilities with service technicians and parts personnel, ensuring that all necessary maintenance is completed in a timely and efficient manner.Key Responsibilities:Work...


  • Richmond, Virginia, United States Sudden Service, Inc. Full time

    Service Parts Sales Consultant Sudden Service, Inc. specializes in the global distribution of authentic Taylor OEM components and forklift maintenance for machinery designed, produced, and marketed by Taylor Machine Works, Inc. Supported by a robust network of parts and service facilities, national dealer support systems, and factory-trained service...

  • Parts Associate

    3 days ago


    Richmond, Virginia, United States Great Dane Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Parts Associate to join our team at Great Dane. As a key member of our branch retail team, you will be responsible for selling trailer parts and accessories, managing inventory, and providing exceptional customer service.Key ResponsibilitiesParts Sales and Service: Initiate sales of trailer...

  • Sales Associate

    5 days ago


    Richmond, Virginia, United States Soft Surroundings Full time

    About the Role:Soft Surroundings is seeking a Part Time Sales Associate to join our team at Short Pump Town Center in Richmond, VA. As a Sales Associate, you will be responsible for providing exceptional customer service, ensuring that customers receive the best possible experience, and contributing to the achievement of sales plans.Responsibilities:Provide...


  • Richmond Heights, Virginia, United States Hand and Stone Massage and Facial Spa Full time

    About UsHand and Stone Massage and Facial Spa is a leading provider of spa services, dedicated to delivering exceptional experiences to our guests. We are seeking a highly motivated and customer-focused individual to join our team as a Spa Associate.Job SummaryWe are looking for a skilled and enthusiastic Spa Associate to assist our clients with membership...


  • Richmond Heights, Virginia, United States TJX Companies Full time

    About TJX CompaniesTJX Companies is a leading off-price retailer of apparel and home fashions in the United States and internationally.Our MissionWe are committed to providing our customers with an exciting and rewarding shopping experience, offering a wide range of products at prices that are significantly lower than traditional department stores.Job...


  • Richmond Heights, Virginia, United States Ourisman Toyota of Richmond Full time

    About the Role:The Customer Service Representative at Ourisman Toyota of Richmond is responsible for handling a diverse range of responsibilities related to billing, payments, and customer service. This role is a key part of our team and requires a high level of professionalism and attention to detail.Key Responsibilities:Customer Interaction:Greet customers...


  • Richmond, Virginia, United States T-Mobile US, Inc. Full time

    About T-Mobile US, Inc.We invest in our employees, providing a competitive base salary and compensation package as part of our Total Rewards Package.Our team members enjoy:A comprehensive benefits packageOpportunities for career growth and developmentA collaborative and dynamic work environmentRecognition and rewards for outstanding performanceKey...


  • Richmond, Virginia, United States T-Mobile US, Inc. Full time

    Our Total Rewards PackageWe invest in our employees, providing a competitive base salary and compensation package. Our Total Rewards package includes:Competitive Base SalaryComprehensive BenefitsOpportunities for AdvancementRecognition and RewardsAs a Customer Service Representative - Account Associate, you will be part of a dynamic team that provides...


  • Richmond, Virginia, United States Buildwithbmc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Yard Associate to join our team at Buildwithbmc. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, ensuring accurate order fulfillment, and maintaining a safe and efficient work environment.Key...


  • Richmond, Virginia, United States CVS Corporation Full time

    Job SummaryCVS Health is seeking a Retail Store Associate to join our team. As a Retail Store Associate, you will play a key role in providing exceptional customer service and supporting the sales floor.Key ResponsibilitiesProvide differentiated customer service by anticipating customer needs and demonstrating compassion and care in all interactions.Focusing...

  • Richmond Centre

    2 weeks ago


    Richmond, Virginia, United States Groupe Dynamite Full time

    Richmond Centre - Part-Time Sales AssociateJob Category: Sales Operations & Loss PreventionLocation: Richmond, BC, CanadaJob OverviewJoin a leading global fashion retailer recognized for its commitment to excellence and innovation. We are seeking a dedicated Sales Associate to enhance our team at Richmond Centre.The Sales Associate plays a vital role in...


  • Richmond Heights, Virginia, United States Tailored Brands Inc Full time

    Fashion Retail Associate - Join the dynamic team at Tailored Brands Inc, where we prioritize growth, recognition, and a balanced work environment. With a legacy of providing customers with access to a diverse range of brand name and designer apparel, footwear, and accessories at competitive prices, we are committed to delivering exceptional value. If you...