Restaurant Operations Manager

7 days ago


Chicago, Illinois, United States Statue Cruises Full time

About the Opportunity:

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Statue Cruises. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our front-of-house operations, including cruise execution, staff management, and administration.

Key Responsibilities:

  • Manage the day-to-day activities of the front-of-house operations, including cruise execution, staff management, and administration.
  • Assist in recruiting and training front-line staff, including servers, bartenders, and cruise directors.
  • Develop and implement strategies to improve service quality, guest satisfaction, and profitability.
  • Monitor and control costs, including bar costs, concessions, and payroll.
  • Administer payroll systems, including scheduling, checking, transmitting, and processing.
  • Plan, negotiate, and execute collateral duties, including bar, laundry/linen, gift shop, uniforms, galley, entertainment, and SRT Program and Training.
  • Ensure compliance with all health and safety regulations, including health department sanitation codes and requirements.
  • Develop and maintain positive working relationships with city department heads and peers.
  • Develop strong teamwork within the staff and help develop and execute employee incentive programs.

Requirements and Qualifications:

  • High school diploma or equivalent required.
  • Associates Degree preferred.
  • Minimum of two (2) years guest service experience.
  • Supervisory experience required.
  • Responsible alcohol service requirements: TIPS Certification required.
  • Health department sanitation codes & requirements: ServSafe Certification required.
  • Energetic and enthusiastic personality essential.
  • Basic computer skills are required.
  • Will work for extended periods without sitting.
  • Required to lift furniture and other heavy items such as dishes up and down stairs.
  • Will be required to be available for work on all major holidays.

About Us:

Statue Cruises is a leading provider of cruise services in the United States. We are committed to providing exceptional service and creating memorable experiences for our guests. We are an equal opportunity employer and prohibit discrimination and harassment of any type, including but not limited to discrimination and harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.



  • Chicago, Illinois, United States Avli Restaurant Full time

    About Avli Restaurant:Avli Restaurant is a proudly Inspired Greek restaurant dedicated to providing exceptional dining experiences rooted in our three pillars: Philoxenia (hospitality), Meraki (passion), and Kefi (joy).Job Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee all aspects of restaurant operations,...


  • Chicago, Illinois, United States Qdoba Restaurant Corporation Full time

    Job SummaryThe Restaurant Shift Lead is a key member of the Qdoba Restaurant Corporation team, responsible for executing restaurant operations in conjunction with the General Manager. This role requires a strong focus on delivering excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.Key...


  • Chicago, Illinois, United States Blackbird Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Blackbird Restaurant Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage...


  • Chicago, Illinois, United States Hospitality Pro Search Full time

    Job OverviewWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team as an Assistant Restaurant General Manager. This role offers a unique opportunity to work in a dynamic and fast-paced environment, overseeing the daily operations of a restaurant within an airport setting.The ideal candidate will possess a strong...


  • Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that values its crew members and strives to provide a unique work environment.Job SummaryThe Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of...


  • Chicago, Illinois, United States Ramen - San Full time

    About Ramen-SanRamen-San is a fast-paced, high-volume restaurant that serves hot broth, ice-cold beer, and delicious noodle dishes in a lively atmosphere.Job SummaryWe are seeking an experienced General Manager to lead our restaurant team and drive sales growth. The ideal candidate will have a proven track record of managing restaurant operations, leading...


  • Chicago, Illinois, United States Nashville Hot Chicken Inc Full time

    Job DescriptionNashville Hot Chicken Inc is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant and catering services. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction, product quality, and operational efficiency.Key Responsibilities:Restaurant...


  • Chicago, Illinois, United States Gecko Hospitality Full time

    Restaurant General Manager Job DescriptionGecko Hospitality is seeking an experienced and passionate Restaurant General Manager to lead our team at a new restaurant opening in Chicago, IL.About the RoleWe're looking for a seasoned professional with a strong focus on customer satisfaction, team management, and business development. The ideal candidate should...


  • Chicago, Illinois, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a rapidly growing restaurant company that serves high-quality chicken finger meals. Our company culture is unique and focused on serving our customers, crew, and communities.About the RoleThe Assistant Restaurant Leader is a key member of our restaurant team, responsible for supporting the Restaurant Leader in day-to-day...


  • Chicago, Illinois, United States Stefani's Bottega Italiana Full time

    Restaurant SupervisorStefani's Bottega Italiana, a renowned restaurant, is seeking a passionate Restaurant Supervisor to oversee daily operations and deliver exceptional customer service.We pride ourselves on creating an authentic Italian dining experience, where every meal tells a story of tradition and excellence.As a Restaurant Supervisor, you will play a...


  • Chicago, Illinois, United States Summer House Santa Monica Full time

    About UsSummer House Santa Monica is a California-inspired, chef-driven restaurant that offers a unique dining experience. We are committed to using simple ingredients sourced from local growers and sustainable products, with a focus on vegetarian, vegan, and gluten-free options.Job SummaryWe are seeking an experienced General Manager to lead our restaurant...


  • Chicago, Illinois, United States Your Company Name Full time

    About the RoleWe are seeking an experienced and dynamic Restaurant General Manager to lead our team and oversee all aspects of restaurant operations at Your Company Name. As the General Manager, you will be responsible for ensuring the overall success and profitability of the restaurant while upholding our high standards of quality, service, and...


  • Chicago, Illinois, United States Eataly Full time

    **Restaurant Operations Manager****About the Role**The Restaurant Operations Manager is a key member of the Eataly team, responsible for ensuring the smooth operation of our full-service restaurants. Reporting to the Restaurant Assistant General Manager, this role oversees the front-of-house restaurant staff, including servers, bartenders, food runners,...


  • Chicago, Illinois, United States Raising Cane's Chicken Fingers Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to lead and inspire our restaurant crewmembers, driving high-performing and best-in-class operations. As a key member of our team, you will be responsible for identifying areas of opportunity, holding accountability, and celebrating successes in our restaurants.Key...


  • Chicago, Illinois, United States Velvet Taco Full time

    About Velvet TacoWe're a unique and funky fast-casual restaurant concept serving a chef-driven menu in a vibrant setting. Our mission is to provide a high-quality dining experience that's both delicious and memorable.Job SummaryWe're seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Velvet Taco. As a key member of...


  • Chicago, Illinois, United States Horizon Hospitality LLC Full time

    Restaurant Operations Manager Job DescriptionAbout UsHorizon Hospitality LLC is a dynamic and growing hospitality company that values diverse talents and perspectives. We are committed to delivering exceptional dining experiences to our guests.Job SummaryWe are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our...


  • Chicago, Illinois, United States Ema Full time

    About EmaEma, a Mediterranean restaurant located in Chicago's River North, is a culinary-driven establishment showcasing Chef CJ Jacobson's lighter California style of cooking, highlighting local produce, unique spices and ingredients.Job SummaryWe are seeking a skilled Restaurant Manager to oversee daily operations, with a strong focus on executing...


  • Chicago, Illinois, United States Eataly Full time

    **Restaurant Operations Manager****About the Role**The Restaurant Operations Manager is a key member of the Eataly team, responsible for ensuring the smooth operation of our full-service restaurants. Reporting to the Restaurant Assistant General Manager, this role oversees the front-of-house restaurant staff, including servers, bartenders, food runners,...


  • Chicago, Illinois, United States Beatrix - River North Full time

    About Beatrix - River NorthWe are a culinary-driven company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at 100+ locations, supported by our Culture of Caring.Job SummaryWe are seeking an experienced Restaurant Operations Manager / Assistant General Manager to join our team at Beatrix - River North. As a...


  • Chicago, Illinois, United States CheckersRally's Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers/Rally's. As a key member of our Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profit goals, and providing exceptional Guest and Team service.Key ResponsibilitiesFinancial Management:...