Senior Program Management Analyst

2 weeks ago


Schaumburg, Illinois, United States Citibank Full time

Overview:

As a key player within Citi Retail Services, the Senior Program Management Analyst serves as a strategic expert who remains informed about advancements in their domain and plays a crucial role in shaping the strategic direction by applying insights to their role and the organization. This position is recognized as a technical authority within the business unit, necessitating a foundational understanding of commercial dynamics.

Key Responsibilities:

  • Collaborate with internal teams to ensure that marketing initiatives are meticulously crafted and executed to align with business objectives.
  • Engage in the development of testing strategies, campaign timelines, routine audits, and employ analytical thinking to foresee and address potential challenges.
  • Evaluate impacts and determine the necessity for further testing to maintain the integrity of all channels.
  • Work alongside business partners to implement campaigns and initiatives that foster acquisition growth and enhance customer engagement.
  • Utilize analytics to inform decision-making and recommendations.
  • Identify and resolve issues effectively.
  • Assist in the monthly reconciliation of budgets and the processing of marketing invoices to ensure proper execution by vendors.
  • Oversee internal legal and creative reviews and approvals for marketing campaigns.

Risk Management:

Appropriately assess risks associated with business decisions, demonstrating a commitment to the firm’s reputation and safeguarding Citigroup, its clients, and assets. This includes ensuring compliance with relevant laws, regulations, and internal policies, while exercising sound ethical judgment in personal conduct and business practices.

Qualifications:

  • 6-10 years of experience in Marketing within the retail banking or financial services sector.
  • Proven experience in Marketing Campaign Program Management.
  • Advanced project management capabilities.
  • Exceptional organizational skills with the ability to manage multiple projects simultaneously.
  • Strong verbal and written communication skills.
  • Creative problem-solving abilities and a sense of ownership.
  • Excellent presentation skills and meticulous attention to detail.
  • Ability to thrive under tight deadlines in a dynamic, team-oriented environment.

Education:

A Bachelor’s degree is required; a Master’s degree is preferred.

This job description provides a high-level overview of the types of work performed. Additional job-related duties may be assigned as necessary.

Job Family Group: Marketing

Job Family: Marketing Program Management

Time Type: Full time

Compensation: Competitive salary and comprehensive employee benefits package available.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities.



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