Global Capital Markets Relationship Manager

4 days ago

Wilmington, Delaware, United States Mindlance Full time
Job Summary:

As a Global Capital Markets Relationship Manager at Mindlance, you will be responsible for managing client relationships and daily administration of assigned Global Capital Markets (GCM) accounts. This includes all administrative, operational, and risk management activities for GCM transactions. You will serve as the main point of contact with clients and internal and external service partners to follow short and long-term strategies to achieve sustainable earnings growth and compliance with Bank and Division strategic plans.

Key Responsibilities:

Monitor relevant administrative and operational systems, databases, and activity related to accounts of simple to moderate intricacy, complexity, and level of risk to ensure accounts are set up and operating within established policies, procedures, and guidelines.
Review, analyze, and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts.
Coordinate activities related to monitoring risks and ensuring regulatory compliance for assigned accounts with Legal, Risk, Compliance, and/or Audit as required.
Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction, working with appropriate internal and external resources as required.
Work with external parties, including attorneys, financial advisors, interested parties, and alliance/service partners, to structure and close GCM transactions in a timely manner.
Complete various account administration activities of simple to moderate intricacy, complexity, and risk, including timely cash flow execution and fee billing, internal and external reporting, and tickler processing.
Participate, along with GCM Sales, in sales calls to current and prospective clients, either in-person or over the phone, and assist in preparation of fee proposals to support new business opportunities.
Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business.
Implement approved fee increases, discounts, and waivers as identified or instructed per established controls and procedures. Partner with Fee Billing to monitor and timely collect aged receivables.
Provide coverage and support to other Relationship Managers within assigned Section/Unit as required by absence.
Represent GCM at transaction closings, attend and chair client meetings and presentations, and prepare relevant documentation to support the attraction, retention, and expansion of client relationships.
Participate in departmental projects and Corporate initiatives on a periodic basis.
May supervise and/or mentor less experienced associates.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the *** brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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