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Executive Assistant

2 months ago

Raleigh, North Carolina, United States Oliver Wyman Full time
About Oliver Wyman

Oliver Wyman is a global leader in management consulting, providing expert advice and solutions to help clients optimize their business, improve their operations, and accelerate their organizational performance.

We are seeking an experienced Executive Assistant to join our team in Raleigh, North Carolina. As an Executive Assistant, you will provide administrative support to 2-4 Partners, acting as a point of contact to help them meet their business goals and objectives.

Key Responsibilities
  • Client Impact
    • Provide exceptional client service, responding promptly to client inquiries and requests.
    • Manage calendars, coordinate travel arrangements, and arrange video conferences.
    • Process expense reports and vendor invoices, maintaining accurate and up-to-date records.
    • Develop a knowledge base of projects, key clients, and internal support functions to support Partner goals and objectives.
  • Trust Based Teaming
    • Build productive relationships with colleagues, understanding expectations and demonstrating commitment to the team.
    • Provide back-up coverage as needed, ensuring seamless support to Partners.
    • Approachable and demonstrates a positive attitude, listening to others and being open to and respectful of all views.
  • Work Smart
    • Prioritize workload to deliver results on time, identifying and escalating risks as necessary in accordance with company policies and procedures.
    • Complete work to agreed standards, demonstrating attention to detail and a commitment to quality.
  • Communication and Influence
    • Convey clear written and verbal messages, presenting information in a way that is easy for others to understand.
    • Actively listen and seek clarification as needed, ensuring effective communication and collaboration.
  • Development and Leadership
    • Attend trainings and firm events, responding to feedback and seeking guidance as needed.
    • Set a positive example, acknowledging good work and demonstrating a commitment to excellence.
Requirements
  • 2+ years of previous administrative or customer service experience.
  • Advanced experience with Microsoft Office suite, including Word, Outlook, and PowerPoint.
  • Bachelor's Degree or equivalent experience.
Skills and Attributes
  • Thoughtful judgment and ability to have an owner's mentality while being courteous and caring.
  • Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks.
  • Detail-oriented, even when the work is fast-paced.
  • Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities.
  • Positive demeanor and superior written and verbal communication skills are essential.
  • Solid time-management abilities with the ability to prioritize tasks.
  • Possess a positive attitude and be willing to work as part of a team.
  • Able to work with different personalities.
  • Ability to speak a second language is an asset.