Infrastructure Systems Manager

2 weeks ago


Wilmington, Delaware, United States Delaware Park Casino & Racing Full time
Job Overview

The Infrastructure Systems Manager is accountable for the comprehensive functionality of the Management Information Systems (MIS) infrastructure. This role encompasses a variety of responsibilities aimed at ensuring the optimal performance and security of all systems.

Key Responsibilities:
  • Oversee the health and performance of MIS systems, including servers, networking devices, operating systems, storage solutions, data integrity, virtual environments, and security protocols.
  • Provide training and support to Systems personnel to enhance team capabilities.
  • Manage all systems-related activities, including task scheduling and resource allocation.
  • Design, configure, and maintain all MIS computer systems to meet operational needs.
  • Investigate issues within the MIS infrastructure and recommend effective recovery or repair strategies.
  • Document all aspects of MIS Systems operations for future reference and compliance.
  • Ensure the integrity of server backup and restoration processes.
  • Establish and implement standards for workstation operating system installations.
  • Maintain network/system monitoring tools to ensure optimal performance.
  • Conduct routine systems diagnostics to identify and address potential deficiencies.
  • Propose and execute capital projects aimed at enhancing IT operations.
  • Foster a culture of honesty and trust within the team.
  • Perform additional duties as assigned to support the organization.
  • Encourage exceptional customer relations through effective service delivery.
Qualifications:
  • A minimum of seven (7) years of experience in the MIS and Computer Industry.
  • Proven experience managing Microsoft Windows Systems, UNIX, Linux, and midrange operating environments.
  • Extensive knowledge of WAN and LAN equipment and software.
  • Experience with both local and cloud storage systems.
  • Strong expertise in Virtual Environments.
  • Excellent verbal and written communication skills are essential.
  • Ability to work a flexible schedule, including weekends and holidays, as required by business needs.

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