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Infrastructure Project Manager

2 months ago

Wilmington, Delaware, United States Insight Global Full time
Job Summary

We are seeking a skilled Technical Project Manager to join our team at Insight Global to support ongoing infrastructure projects. This individual should have in-depth experience supporting a wide range of infrastructure and end-user services projects (systems, servers, network, desktop, etc.).

Key Responsibilities
  • Provide technical oversight of projects & initiatives by evaluating the design, architecture, integration, and implementation to ensure that the technological components meet the project goals.
  • Act as the bridge between project team/s and stakeholders by translating complex, technical configurations into business solutions.
  • Communicate input from stakeholders to project leaders related to performance issues/concerns and working with the project team/s to quickly remediate any pre or post-execution issues.
  • Provide risk management by anticipating technical impediments and roadblocks for each project/initiative by evaluating the opportunity for potential gaps and devising strategies to address them.
  • Lead continuous improvement discussions by analyzing data and providing insight to strengthen team performance.
  • Support the training and development of team members as it relates to implementing new technologies in the environment.
Requirements
  • 4+ years of Technical Project Management experience supporting infrastructure related projects.
  • Strong data reporting and analysis skills and ability to interpret metrics (i.e., storytelling) for informed decision making.
  • Strong experience with Excel and PowerBI.
  • Experience utilizing Service Now ticketing platform for efficient and effective tracking, management, and resolution of technical incidents and service requests.
  • Solution oriented with strong problem-solving & creative solutioning abilities and strong root cause analysis skills.
  • Excellent communication skills and the proven ability to work with cross-functional teams and executive leadership.
Nice to Have Skills and Experience
  • Service Delivery experience in the integration of business and technology in a manufacturing environment.
  • Understanding of IT architecture.