Facility Operations Manager

3 days ago


Portland, Oregon, United States SP+ Full time
Job Title: Facility Manager, Valet Operations

At SP+, we are driven by our promise to make every moment matter for a world on the go. We are seeking a motivated and energetic critical thinking leader to join our team as a Facility Manager, Valet Operations.

About the Role:

This is a full-time position with benefits, working Monday to Friday, 8A-5P, with occasional weekend work. The successful candidate will manage cashiers and customer service attendants, ensuring exceptional customer service and client satisfaction.

Key Responsibilities:
  • Deliver premier customer service to clients, resolving requests and concerns efficiently.
  • Supervise valet attendant relations with clients, ensuring complaints and disagreements are resolved diplomatically.
  • Hire, develop, train, and supervise a team of employees.
  • Identify proper staffing levels to complete duties, deliver superior customer service, and perform daily job functions.
  • Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
Requirements:
  • Demonstrates ability to lead, manage, and motivate team members.
  • Prior experience developing budgets and P&L review is a plus.
  • Ability to react and problem-solve quickly.
  • Experience using various computer applications/systems, such as Microsoft Office Suite.
What We Offer:
  • Fantastic opportunities for career growth.
  • A knowledgeable, high-achieving, experienced team.
  • Learning opportunities through our internal training program, SP+ You.
  • A diverse company that cares about inclusion, innovation, the environment, and more.
Location:

US-OR-PORTLAND



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