Leasing Specialist

4 days ago


West Lafayette, Indiana, United States Horizon Realty Advisors LLC Full time

Job Summary:

The Leasing Professional is a key member of our team at Horizon Realty Advisors LLC, responsible for providing exceptional customer service to residents and prospective residents. This role involves leasing, customer service, and administrative tasks to ensure a seamless experience for our residents.

Key Responsibilities:

  • Leasing: Meet with prospective residents to show available units, answer questions, and provide information about our community.
  • Customer Service: Respond to resident inquiries, resolve issues, and provide excellent customer service to maintain a positive resident experience.
  • Administrative Tasks: Prepare lease documents, process applications, and maintain accurate records.
  • Market Knowledge: Stay up-to-date on market trends and competitor activity to ensure our community remains competitive.
  • Team Collaboration: Work closely with the Leasing Manager and other team members to achieve sales and customer service goals.

Requirements:

  • Essential Duties and Responsibilities:
  • Warmly greet visitors, prospective and current residents.
  • Provide prospective residents with brochures, information, and tours of facilities and available units.
  • Consult with prospective residents to identify requirements and budgets, then match these needs with available floor plan options.
  • Conduct background/credit checks and verify other references as directed by Leasing Manager.
  • Prepare lease files for Leasing Manager's review and approval; obtain signatures from management and residents.
  • Coordinate move-in dates, materials, and processes as directed.
  • Conduct lead management with residents and prospects following HRA standards.
  • Maintain thorough knowledge of the market.
  • Participate in the daily operations of the property.
  • Tour property daily to ensure it is neat, tidy, attractive and in good repair.
  • Manage use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces.
  • Assist with recordkeeping, filing, bookkeeping, and paperwork as required.
  • Maintain positive resident relations through superior service.
  • Assist with turn walks prior to move-ins, as well as any other turn-related duties as directed.

Compensation:

We offer a competitive compensation package, including a salary, bonus potential, health, dental, and vision insurance, life insurance, disability insurance, 401k, paid time off, paid holidays, flexible spending account, HSA, etc.

Hourly Wage: $13-15 DOE, plus leasing commissions

Equal Opportunity Employer (EOE)



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