Technical Support Specialist

2 weeks ago


Denver, Colorado, United States Q-mation Full time

We are seeking an experienced Technical Support Engineer to join our team at Q-mation. As a key member of our support team, you will be responsible for providing advanced troubleshooting and technical support for our customers in the manufacturing industry.

Key Responsibilities:

  • Provide technical support for AVEVA software suite, including InTouch, System Platform, Historian, and Intouch Edge.
  • Act as the primary point of contact for all software and system-related concerns.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest software releases and technologies.

Requirements:

  • Minimum 2 years of experience in technical support or a related field.
  • Strong knowledge of AVEVA software suite and related technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Travel up to 20% may be required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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