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Kitchen Operations Manager

2 months ago

Stamford, Connecticut, United States Wonder Full time

About Us

At Wonder, we're revolutionizing the way people experience food. Our mission is to make world-class cuisine accessible to everyone, no matter where they live. We're a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs. We're growing rapidly and looking for talented individuals to join our team.

About the Role

The Kitchen Operations Manager is responsible for overseeing the daily operations of our restaurant's back-of-house. This includes maintaining a fully stocked kitchen inventory, adhering to safety and sanitation standards, and leading a team of kitchen employees to produce excellent food on time.

Key Responsibilities

  • Manage Operations and Drive Results
    • Support the General Manager in developing, engaging, inspiring, and motivating staff team members
    • Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols
    • Coach and act as a role model for the culinary process
    • Oversee and uphold food quality and presentation
    • Deliver restaurant sales and service times by removing any barriers to success
    • Oversee inventory management and food safety to ensure accuracy and efficiency
    • Embrace training and strive for continuous development in the kitchen
    • Build the kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action
    • Schedule daily labor requirements that meet the needs of the business
  • Manage Food Safety and Team Member Safety
    • Oversee the quality of delivered food received from our distribution center, while overseeing inventory, supply, and QA processes in the restaurant
    • Ensure that food safety and security standards are met and adhered to consistently by team members
    • Store food products in compliance with safety practices
    • Keep weekly and monthly cost reports
    • Maintain sanitation and safety standards in the kitchen area

Requirements

  • A minimum of 2 years' experience as a kitchen manager or managing back-of-house operations in a Quick Service Restaurant (QSR) or full-service restaurant
  • Ability to work a varying schedule, including nights, weekends, and holidays
  • Ability to work in a standing position for extended periods of time
  • Ability to lead and motivate a team in a fast-paced environment
  • Excellent verbal, written, and communication skills
  • Must be able to lift up to 50lbs
  • Managed and developed 15+ team members per shift
  • Ability to lead and motivate a team in a fast-paced environment
  • The ability to take many variables to find the best solution to a problem
  • An eye for detail and solving challenges
  • Food Safety Certification

Benefits

We offer a competitive salary package, including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs. We're committed to fair hiring practices and advocate for diversity, equity, and inclusion.