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Operations Manager

1 month ago

Stamford, Connecticut, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Michaels Stores. As an Operations Manager, you will be responsible for leading and coaching a team of framers who focus on building customer relationships while creating a framing solution for their art.

Key Responsibilities
  • Drive custom framing sales and assist customers in creating a memorable framing solution for their art.
  • Manage and execute the inventory management processes as assigned.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills.
  • Previous custom framing experience is preferred.
  • Retail management experience.
  • Experience leading a sales team.
Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.

Work hours include nights, weekends and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.