Clinical Operations Manager

1 week ago


Rockville, Maryland, United States Children's National Full time

Clinical Operations Manager Job Summary

The Clinical Operations Manager provides direct supervision of the front-line practice staff, coordinating overall operations of the practice and managing issues related to facilities. This role assists in implementing goals, objectives, practice policies, and procedures and systems.

Key Responsibilities:

  • Provide direct oversight of day-to-day operations of the practice.
  • Troubleshoot operational issues and develop action plans with the manager to resolve.
  • Assist the manager in developing performance standards to achieve department goals, developing and implementing policies and procedures.
  • Ensure accuracy of work/registration processes by staff; implement training and testing of staff; optimize time-of-service collections.
  • Assist the manager in evaluating current business as well as new program initiatives.
  • Ensure adherence to corporate policies and procedures.

Requirements:

  • Bachelor's Degree or equivalent and relevant work experience.
  • 2 years of progressive experience in a healthcare setting.
  • 2 years of supervisory/team lead experience.

Working Conditions:

This role is based in Rockville, MD, and requires a full-time schedule, Monday through Friday, 8:00 - 4:30.



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