Counter Sales Specialist

1 week ago


Tampa, Florida, United States Colony Hardware Full time

Position Overview

As a Counter Sales Specialist at Colony Hardware, you will play a vital role in supporting the construction sector and trades by providing exceptional service and assistance. Your primary responsibilities will include managing customer inquiries, processing orders, and ensuring that our clients receive the products they need efficiently.
Daily Responsibilities:
  • Engage directly with customers to guarantee accurate product selection and timely order fulfillment.
  • Utilize a consultative approach to recommend additional products and services that meet customer needs.
  • Collaborate with various departments, including outside sales and operations, to facilitate smooth order processing.
  • Communicate effectively with customers through phone and email, addressing their requests promptly and accurately.
  • Assist in operational tasks such as order pulling and packing as required.
Ideal Candidate Profile:
  • Seeking a career with a progressive organization that offers opportunities for personal and professional growth.
  • Passionate about delivering solutions and outstanding service to customers.
  • Possess an entrepreneurial mindset with a strong focus on results and the ability to leverage technology and data.
  • Skilled in building and maintaining relationships as a pathway to success.
  • Competitive nature with a desire to excel.
  • Committed to maintaining integrity in all business dealings.
  • Detail-oriented with a sense of urgency in completing tasks accurately.
  • Highly organized, ensuring that all responsibilities are managed effectively.
Qualifications for Success:
  • A minimum of two to three years of successful experience in inside sales.
  • Familiarity with the construction industry and its products is advantageous.
  • High school diploma or equivalent is required; a college degree is preferred.
  • Proficient in customer service and order management systems.
Benefits Offered: Colony Hardware fosters a performance-driven culture where employees are recognized for achieving both personal and organizational objectives. We provide:
  • Competitive salary with quarterly performance bonuses.
  • A variety of medical, dental, and vision plan options.
  • Short and Long Term Disability, along with Life Insurance.
  • 401k retirement plans with a generous employer match.
  • Tuition reimbursement opportunities.
  • Generous sick leave, vacation, and paid time off, including holidays.
  • Company-provided personal protective equipment as necessary.
  • Paid training and certification programs.
  • Attractive discounts on premium products from leading vendors.
About Colony Hardware: With a robust presence across multiple locations and a dedicated workforce, Colony Hardware stands as a premier distributor of tools, equipment, fasteners, supplies, and safety products tailored for commercial construction and industrial clients. Our commitment to teamwork and integrity ensures that every employee finds their role meaningful while having the opportunity to grow both professionally and personally.

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