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Norwegian Speaking Customer Service Representative
2 months ago
We are seeking a highly skilled and enthusiastic Norwegian-speaking Call Center Representative to join our team at ASEA. As a key member of our customer support team, you will be responsible for providing exceptional service to our distributors and customers through inbound and outbound phone calls.
Key Responsibilities- Answer phone and email inquiries, resolving concerns by clarifying root problems, researching answers, and providing information.
- Provide customers with product and service information, fulfilling requests and completing transactions accurately.
- Follow up on customer calls and escalate unresolved problems where necessary.
- Stay up-to-date with job knowledge by participating in training and educational opportunities.
- Work collaboratively as an integral part of the call center team.
- High school diploma or equivalent.
- Fluent in business-related English and Norwegian.
- Previous experience in customer service, preferably in the Direct Sales, MLM, or Network Marketing industry.
- Strong communication and organizational skills, with the ability to work independently and adapt to problems.
- Computer literate in Microsoft Office, internet, and CRMs.
ASEA is a global leader in cellular health, dedicated to providing a sustainable lifestyle through high-quality health products and a direct-selling distribution model. We offer a competitive wage and excellent benefits package, including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.