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Customer Service Representative

2 months ago

Pleasant Grove, Utah, United States Marriott Hotels Full time
Unlock Your Potential with Marriott Hotels

As a Front Desk Agent, you'll be part of a dynamic team that delivers exceptional guest experiences. With Marriott's global presence and commitment to excellence, you'll have the opportunity to grow and develop your skills in a fast-paced and rewarding environment.

Key Responsibilities:
  • Process guest check-ins and check-outs efficiently, ensuring seamless transitions and resolving any issues promptly.
  • Manage guest payments and resolve any discrepancies or disputes in a professional and courteous manner.
  • Provide exceptional customer service, responding to guest inquiries and requests in a timely and accurate manner.
  • Complete accurate and timely reports, ensuring compliance with Marriott's standards and procedures.

At Marriott Hotels, we're committed to helping our team members achieve their full potential. With a focus on development and growth, you'll have access to training and resources that will help you succeed in your role and beyond.