Commercial Lines Support Specialist

2 weeks ago


Malvern, Pennsylvania, United States Harrison Gray Search and Consulting LLC Full time
Company Overview:

Harrison Gray Search and Consulting LLC is a reputable insurance brokerage with a rich history of nearly a century, committed to delivering exceptional service to both clients and employees.


Key Responsibilities:
  • Provide independent and professional customer service, ensuring accuracy and promptness.
  • Gain a comprehensive understanding of essential coverages.
  • Assist in the marketing of new and renewal business by updating applications and requesting necessary documentation.
  • Maintain effective communication and collaboration with internal teams.
  • Review and update applications and related information in the agency management system.
  • Process audits, endorsements, certificates, proposals, and all aspects of policy service and maintenance.
  • Engage in client interactions as needed.
  • Conduct all activities in line with established policies and procedures.
  • Perform additional duties as assigned.

Qualifications:
  • High School Diploma or GED.
  • Experience in commercial lines insurance or a total of 3-5 years in the insurance industry.
  • Familiarity with Applied Epic is preferred.
  • Strong written and verbal communication skills for effective interaction with internal and external stakeholders.
  • Excellent organizational, time management, and multitasking abilities with a keen attention to detail.
  • Proven ability to build and maintain productive relationships with clients, carriers, and colleagues.
  • Capability to resolve conflicts with minimal negative impact.
  • Adept at working independently as well as in cross-functional teams.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Benefits:
  • Comprehensive health benefits.
  • 401(k) retirement plan.
  • Paid time off (PTO).
  • Flexible hybrid work schedule.
  • Family-oriented values and commitment to personal development.


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