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B2B Customer Service Representative

2 months ago

San Jose, California, United States TM Management Group Full time
Job Overview

At TM Management Group, we are seeking a highly motivated and results-driven B2B Customer Service Representative to join our team. As a key member of our marketing and sales department, you will be responsible for building strong relationships with clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities:

  • Develop and execute sales strategies to acquire new customers and retain existing ones
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Conduct market research and analyze customer data to inform sales and marketing strategies
  • Develop and maintain strong relationships with clients to drive repeat business and referrals

Requirements:

  • Proven track record of success in sales and customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Knowledge of the telecommunications industry and its trends
  • Ability to analyze data and make informed business decisions

What We Offer:

  • Competitive salary and commission structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.