Customer Service Representative

1 week ago


Bethlehem, Pennsylvania, United States Sodexo Full time
Sodexo Customer Service Specialist

We are seeking a skilled Customer Service Specialist to join our team at Sodexo. As a key member of our customer service team, you will be responsible for:

Key Responsibilities:
  • Providing exceptional customer service via phone, email, and in-person interactions
  • Resolving customer complaints and concerns in a timely and professional manner
  • Documenting and tracking customer feedback to identify recurring issues and areas for improvement
  • Collaborating with internal stakeholders to develop and implement solutions to customer problems

What You'll Bring:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Experience in customer service or a related field

About Sodexo:

Sodexo is a world leader in quality of life services, providing a wide range of services to clients in the corporate, education, healthcare, government, and facilities management sectors. We are committed to delivering exceptional service and creating a positive experience for our customers.



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