Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Specialist to join our team at Sodexo. As a key member of our customer service team, you will be responsible for:
Key Responsibilities:- Providing exceptional customer service via phone, email, and in-person interactions
- Resolving customer complaints and concerns in a timely and professional manner
- Documenting and tracking customer feedback to identify recurring issues and areas for improvement
- Collaborating with internal stakeholders to develop and implement solutions to customer problems
What You'll Bring:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Experience in customer service or a related field
About Sodexo:
Sodexo is a world leader in quality of life services, providing a wide range of services to clients in the corporate, education, healthcare, government, and facilities management sectors. We are committed to delivering exceptional service and creating a positive experience for our customers.
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