Customer Service Representative

3 days ago


Bethlehem, Pennsylvania, United States Grande | RCN | Wave Full time
Job Title: Front Counter Representative

Join our team as a Front Counter Representative and be part of a dynamic and growing organization. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service and support to our customers.

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Front Counter Representative. In this role, you will be responsible for providing top-notch customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service and support to customers
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Process customer payments and maintain accurate records
  • Upsell and cross-sell products and services to customers
  • Work effectively in a fast-paced environment and adapt to changing priorities
What We Offer:

We offer a comprehensive benefits package, including competitive compensation, paid time off, and opportunities for professional growth and development. Our team is dedicated to providing exceptional customer service and support, and we are looking for individuals who share our passion for delivering outstanding results.

Requirements:
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office applications
Why Join Our Team?

We are a dynamic and growing organization that values our employees and provides opportunities for professional growth and development. Our team is dedicated to delivering exceptional customer service and support, and we are looking for individuals who share our passion for delivering outstanding results.



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