Customer Service Representative

6 days ago


Bethlehem, Pennsylvania, United States GEODIS Group Full time

Job Summary

GEODIS is a leading Supply Chain Operator seeking a skilled Customer Service Representative to join our team. As a GEODIAN, you will work closely with products from various industries, including retail, healthcare, and technology, in our warehouse distribution centers globally.

Key Responsibilities

  • Coordinate special shipping requests with transportation departments and expedite orders as necessary
  • Adjust complaints concerning billing or service rendered, referring service failures to designated departments for investigation
  • Process and input customer orders and receipts, run stock reports to check product availability
  • Generate related paperwork and necessary information for customer work orders, check orders for special requests, and post inventory records

Requirements

  • High school diploma or GED equivalency
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred
  • Ability to occasionally lift and/or move up to 25 pounds

About GEODIS

At GEODIS, we create an infinite amount of career opportunities. As a GEODIAN, you will contribute to the development and success of your career and our customers. We value incredible work ethic, customer service skills, and a positive attitude.



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