Client Services Representative

5 days ago


Albany, New York, United States Northern Rivers Family of Services Full time
Join Our Team

Northern Rivers Family of Services is a dynamic and mission-driven organization committed to empowering individuals and families to reach their full potential. We are currently seeking an Intake Specialist to join our dedicated team, who shares our passion for delivering high-quality care and support.

Salary: $45,000 - $55,000 per year, depending on experience.

Responsibilities
  • Engage with clients, families, and colleagues to build trust and rapport.
  • Identify and address client needs, providing tailored solutions and support.
  • Coordinate and manage case files, maintaining accuracy and confidentiality.
  • Facilitate effective communication between stakeholders, promoting collaborative relationships.
Qualifications
  • Bachelor's degree in a human services field.
  • Preferred experience in human services, with a strong passion for delivering exceptional care.
  • Able to pass a physical examination and meet other job-related requirements.
  • Must complete TCI training and demonstrate proficiency in lifting 35 pounds.
Benefits
  • Comprehensive healthcare package, including medical, dental, and vision coverage.
  • Tuition reimbursement and opportunities for professional growth.
  • Paid time off and holiday pay.
  • 401(k) plan and life insurance.
  • Loan repayment assistance and free training/CEU opportunities.


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