Technical Service Representative

6 days ago


Albany, New York, United States JobsRUs Full time
Job Description

At JobsRUs.com, we are seeking a highly skilled Technical Service Representative to join our client's Field Services Team in Albany, NY.

We offer a competitive weekly pay of $19.00/Hour, with benefits available.

Job Overview:

As a Technical Service Representative, you will be the first point of contact for our customers, providing open and engaging communication to resolve their issues promptly and effectively.

Your primary responsibilities will include:

  • Performing customer installation, maintenance, and service calls within an assigned territory.
  • Servicing electromechanical equipment, such as self-checkout systems, to ensure seamless retail operations.
  • Performing maintenance, repair, PM work, and system overhauls to prevent downtime and maintain high-quality services.
Requirements:

To succeed in this role, you must have:

  • Basic PC skills, electronic skills, and familiarity with specific hardware and operating systems.
  • The ability to perform essential job functions with or without reasonable accommodations.
  • Prolonged travel with driving several hours per day.
  • The capacity to lift and carry tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance.
  • Willingness to operate small-scale scissor lifts in retail environments to service or replace networking equipment.
About Us:

JobsRUs.com is committed to delivering solutions that build long-term relationships with our customers. Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact.



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