Insurance Client Advisor

6 days ago


Albany, New York, United States Erik Lachance - State Farm Agent Full time

Erik Lachance - State Farm Agent is seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. This exciting opportunity offers a unique chance to enhance your career while making a real difference in the lives of our clients.

About the Company

We are a successful insurance agency dedicated to providing exceptional service and support to our clients. Our team is passionate about building strong relationships and delivering personalized solutions to meet the unique needs of each client.

Salary and Benefits

We offer a competitive salary of $55,000 per year, plus commission structure, ensuring your hard work is rewarded. In addition to a comprehensive benefits package, including 401(k) plan, health insurance, and paid time off, we also offer opportunities for advancement and professional growth.

Job Responsibilities

As a Customer Relations Representative, you will be responsible for:

  • Managing customer inquiries and resolving issues in a professional and courteous manner
  • Maintaining accurate client records and updating information as needed
  • Assisting with customer retention strategies to ensure long-term satisfaction
  • Coordinating with other departments to ensure seamless communication and exceptional customer service
Requirements
  • Strong communication and problem-solving skills
  • Experience in customer service preferred
  • Ability to handle high-stress situations calmly


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