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Reception Coordinator

2 months ago

Miami Beach, Florida, United States KW Property Management, LLC Full time
Job Overview

Schedule: Full-time - 40 hours per week, flexible hours.

Key Responsibilities:

Accommodations may be arranged to assist individuals with disabilities in fulfilling essential job functions.

  • Welcome all visitors in a professional manner as they enter the facility, ensuring exceptional customer service.
  • Oversee and authorize the entry and exit of employees, guests, and other individuals to prevent theft and ensure the security of the premises. Adhere strictly to all check-in protocols.
  • Collaborate with administrative personnel to maintain and update resident information in the database.
  • Employ appropriate phone etiquette for all incoming and outgoing calls, ensuring clarity and professionalism.
  • Document any breaches of established Rules and Regulations as they occur.
  • Implement safety measures to protect residents, guests, and property, reporting any incidents of damage, theft, or lost items to supervisors.
  • Manage the key control system, ensuring all keys are securely stored and accounted for at all times.
  • Familiarize yourself with the operations of the fire alarm system and report any incidents to management.
  • Contact emergency services, such as police or fire departments, in urgent situations, including fires or unauthorized individuals on the premises.
  • Adhere to all emergency response protocols in coordination with management and emergency services.
  • Compile reports of daily activities and any irregularities, including property damage, theft, or unusual occurrences.
  • Notify the management office daily of any maintenance issues, such as burnt-out lights, leaks, or broken equipment.

Work Environment:

The position is primarily indoors, requiring frequent sitting and standing. The noise level is generally low to moderate.

Physical Requirements:

The physical demands outlined here are representative of those necessary for successful job performance.

Occasional requirements include sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, and pushing or pulling items weighing up to 30 pounds. The role necessitates manual dexterity, auditory and visual skills, and the ability to follow both written and verbal instructions. Ability to detect auditory and/or visual emergency signals is essential. The typical noise level in the work environment is low to moderate.

Position Type/Expected Hours:

Workdays and hours will be determined by property needs, with potential adjustments to accommodate business requirements.

Travel:

No travel is anticipated for this role.

Required Qualifications:

  • High school diploma or GED; some college education preferred.
  • Proficiency in computer software for various tasks, along with strong organizational, interpersonal, and communication skills.
  • A minimum of six months of relevant experience and/or training.
  • Bi-lingual English/Spanish may be necessary at certain locations.
  • Prior experience in the hospitality sector is highly desirable.

Supervision:

The employee will report directly to the department supervisor and/or the Association Manager.

Additional Information:

This job description is not intended to be an exhaustive list of all responsibilities, duties, or activities associated with the position. Responsibilities may change at any time with or without notice.

KW Property Management & Consulting maintains a drug-free workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.