Regional Director of Clinical Operations

4 weeks ago

Grand Rapids, Minnesota, United States St. Croix Hospice Full time
Job Title: Regional Director of Clinical Operations

At St. Croix Hospice, we are seeking a highly skilled and experienced Regional Director of Clinical Operations to join our team. This is a unique opportunity to make a meaningful impact in the lives of our patients and their families.

Job Summary:

The Regional Director of Clinical Operations will be responsible for overseeing the clinical operations of our hospice care services. This includes coordinating and overseeing all direct and indirect patient services provided by clinical organization personnel. The successful candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team of professionals to deliver high-quality care.

Key Responsibilities:
  • Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
  • Participate in operational planning and budgeting.
  • Provide guidance and counseling to coordinators and Managers of Clinical Services to assist them in continually improving all aspects of hospice care services.
  • Assist Manager of Clinical Services in managing clinical teams and planning.
  • Provide help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  • Assist the Chief Clinical Officer in the preparation and administration of the organization's budget.
  • Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses.
  • Evaluate performance of the Manager of Clinical Services.
  • Assist the Manager of Clinical Services to develop skills and techniques in evaluating the performance of clinicians.
  • Hire, evaluate, and terminate organization personnel.
  • Work with the Manager of Clinical Services to conduct annual evaluations on clinicians, or more frequently if indicated.
  • Oversee the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities.
  • Assure proper maintenance of clinical records in compliance with local, state, and federal laws.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
  • Develop, implement, and evaluate the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.
  • Plan and implement inservice and continuing education programs to meet education and training needs of organization personnel.
  • Assist with the evaluation of organization performance via performance improvement program, productivity, quarterly, and annual reviews. Assure the quality and safe delivery of hospice services provided through the organization.
  • Assist in the development of organization goals. Develops, recommends, and administers organizational policies and procedures.
  • Assure compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards.
  • Stay informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel.
  • Promote hospice referrals in the health care community.
  • Other duties as assigned by the Chief Clinical Officer.
Requirements:
  • Registered Nurse with current licensure to practice professional nursing in the state.
  • Bachelor's degree in Nursing from an accredited program by the National League for Nursing strongly preferred. Master's degree preferred.
  • Demonstrated ability to supervise and direct professional and administrative personnel.
  • Ability to market and deal tactfully with customers and the community.
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.
  • Has excellent observation, verbal, and written communication skills.
  • Knowledge of business management, governmental regulations, and CHAP standards.
What We Offer:

We offer a competitive salary and benefits package, including growth opportunities, career advancement, and a supportive work environment. We are committed to providing our employees with the tools and resources they need to succeed in their roles and advance in their careers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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